IT Systems Administrator at Equus — Bangor, ME

Supports and manages the implementation and ongoing operation of networks, computers, and software applications.

• Designs, develops, and implements methods which enhance, simplify, and assure operation of the Center LAN.
• Submits software to Data Center for approval.
• Ensures unauthorized software is not installed on the network.
• To the extent possible, assures the latest version of all Center software is being used.
• Ensures the latest drivers and other firmware are kept current with technology standards.
• Installs updates and other software mandated by Equus or DOL.
• Provides research and analysis for third party software purchase.
• Provides research and analysis for third party hardware research.
• Makes recommendations for reallocation of resources based on the four-year replacement plan.
• To the extent possible, performs ongoing maintenance of computer equipment not covered by Maintenance agreement.
• Schedules and coordinates repairs covered by warranty or maintenance agreement.
• Aids users to backup data on individual networks.
• Provides technical support and assistance to help desk inquiries and problems.
• Answer Help Desk phone and create tickets.
• Creating and monitoring of support cases submitted via email.
• Setup and maintain IT asset inventory.
• Ensures that the EPMS is kept up to date with the proper information about the center’s automated equipment.
• Point of contact for any video conferencing requirements.
• Ensures staff are appropriately trained on any new or changed system software or requirements.
• Ensures all staff complete security awareness training and that records are maintained.
• Clearly communicates and consistently models appropriate CSS and employability skills.
• Maintains accountability of staff, students, and property.
• Adheres to safety practices in all areas of responsibility.
• Fosters and sustains a conducive environment at the center, ensuring it remains free from harassment, intimidation, and disrespect, thereby ensuring a safe space for both staff and students to engage in work and learning.
• Attends all required staff training opportunities.
• Other duties as assigned.
• Bachelor’s degree in computer science or related field from a four-year college or university, or equivalent combination of education and experience.
• Experience working with diverse population of youth.
• A valid driver’s license in the state of employment with an acceptable driving record.