Temporary to Permanent Medical Secretary Coordinator at BIK Orthopedics PC — New York, NY

About the Role

BIK Orthopedics PC a large othopaedic practice in the Financial District in New York is looking for a motivated and detail-oriented Medical Secretary Coordinator to join their team in a temp-to-perm capacity. This is a fantastic opportunity to grow your career in a dynamic orthopedic practice where your organizational skills and patient-first attitude will make a real difference every day for our busy Sports Medicine physician practice.

Responsibilities

• Excellent customer service and patient facing position.
• Greet and check in patients, ensuring a welcoming and professional front desk experience.
• Schedule, confirm, and manage patient appointments using EPIC medical scheduling EHR system.
• Experience with insurance verification and eligibility. Responsible for obtaining authorizations and referrals.
• Answer and direct incoming phone calls, take messages, and respond to patient inquiries.
• Prepare and maintain accurate patient records, charts, and medical documentation.
• Scanning documents into the EPIC EHR system.
• Proficient knowledge of insurance pre-certifications.
• Experience with Workers Compensation and No-Fault requirements.
• Obtaining correct billing information and collect co-pays at time of service.
• Minimum of one-year prior medical office experience.
• Team support is necessary for patient flow.
• Performs other duties as needed.

Requirements

• Punctuality and accountability are essential.
• Prior experience as a Medical Secretary Coordinator.
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
• Familiarity with orthopedics or a specialty medical practice is a plus.
• Proficiency with EPIC EMR/EHR systems and medical scheduling software.
• Knowledge of medical terminology, insurance verification, and referral processes.
• Strong communication and interpersonal skills with a patient-centered approach.
• Ability to maintain confidentiality and comply with HIPAA regulations.