Student Success Coordinator at Aviationinstituteofmaintenance — Phoenix, AZ

Location: 4025 S 32nd St, Phoenix, AZ 85040

Schedule

• Two shifts: 9:00am - 6:00pm
• Two shifts: 10:00am - 7:00pm
• Friday: 8:00am - 5:00pm
• Occasional Saturdays

Compensation: up to $27/hour

Are you passionate about helping students persist so they can achieve milestones and reach their goals? Are you seeking an opportunity to have a meaningful impact every day?

If so, we would love to hear from you!

About the Role

Student Success Coordinators are deeply student-centered, data-informed, and outcomes-driven. While this role has a primary functional focus on retention and certification, all coordinators operate as unified members of the Student Success team and share ownership of overall student outcomes.

As a Student Succes Coordinator, you will develop strong relationships with and support students from onboarding through graduation, building strong, consistent relationships with students, proactively addressing barriers to success, and driving outcomes related to retention, certification, and program completion.

Key Responsibilities

Performance & Accountability

• Manage an active caseload of students and meet defined performance metrics, which may include retention and persistence, certification readiness and attainment, and graduation progression

Student Engagement & Advocacy

• Serve as a consistent point of contact and advocate for assigned students throughout their academic journey, building rapport, trust and accountability
• Proactively engage students to identify and address academic and other barriers to persistence, certification readiness, and completion

Retention & Certification Support

• Drive retention and certification outcomes through early intervention, milestone tracking, and consistent follow-up
• Support accommodation requests, resource referrals, and appropriate escalation as needed

Data, Documentation & Compliance

• Accurately document all student interactions and outcomes
• Participate in cohort tracking, G&E chart confirmation, and required audits in addition to weekly and monthly reporting on student success metrics

Events, Programming & Collaboration

• Support, participate in, and/or facilitate student success events and initiatives such as retention workshops, certification readiness activities, career fairs, and alumni events, collaborating with other departments as needed

Other Duties