0101 The Huntington National Bank · Parker, CO

Retail Service Operations Team Leader - CO at 0101 The Huntington National Bank — Parker, CO

Full-timeParker, CO$23–$26/hourPosted 2026-08-03Apply on Workday
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Full job description

# Description

Summary:

The Retail Service Operations Team Leader is responsible for the oversight of service and operations for ~10 branches within a defined market area, mentoring a team to execute service and operational objectives within Huntington’s moderate to low-risk appetite.

Duties & Responsibilities:

  • Motivates and coaches all branch colleagues in the areas of service and operations onsite at assigned branches.
  • Promotes Huntington’s Welcome Culture through actions and coaching.
  • Conducts branch visits to complete required audits, observations, and inspections.
  • Participates in branch huddles to review operations procedures and opportunities.
  • Performs risk management activities including the review, research, follow-up and coaching on operational and service reporting for assigned branches.
  • Escalate issues to appropriate level immediately upon identification. Adheres to all operational, security, risk and regulatory related policies and procedures.
  • Responsible for regular communication/feedback to the Regional Service Operations Manager (RSOM) and District Manager(s) regarding service and operations performance for assigned branches, including conducting monthly District Manager 1-1s.
  • Provides support for branch incident response, including robbery response and manual processing.
  • Adheres to all operational, security, risk and regulatory related policies and procedures.
  • Demonstrates acumen in banking, transaction processing, cash handling, customer service, operations, systems, technology, and communication.
  • Maintains knowledge of all branch related services, technology, and procedures along with completing all required training.
  • Participates in a branch consolidations, openings/closings, relocations, and merger/ acquisition activities as assigned.
  • Perform other duties as assigned.

Basic Qualifications:

  • High School Diploma or GED
  • 3 years of retail service with operational experience

Other

  • Travel required within assigned market area.

Preferred Qualifications

  • 3 years of experience leading or influencing a team
  • Branch banking experience with operational focus
  • Prior experience managing a team
  • Comfort with technology
  • Experience with MS Office applications
  • Excellent communication skills, both written and verbal
  • Demonstrated problem-solving ability
  • Detail-oriented and thorough

No

Applications Accepted Through:

09/04/2026

Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled.

Workplace Type:

Office

Our Approach to Office Workplace Type

Compensation Range:

$23.00-$26.00 Hourly

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).