Coordinator, Purchasing - Aftermarket Parts at Bwcareers — Akron, OH

About Us

Job Description

The Purchasing Coordinator – Aftermarket Parts is responsible for supporting the procurement and fulfillment of aftermarket parts to ensure customer orders are executed accurately and on time. This role serves as a key link between customer service, suppliers, planning, sourcing, operations, and logistics teams to secure material availability, expedite critical parts, and resolve supply chain issues impacting customer deliveries.

The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced environment where responsiveness and execution are critical to meeting customer commitments. This position plays an important role in supporting the customer value proposition of speed, accuracy, and reliability within the Aftermarket Parts business.

Key Responsibilities

Purchasing & Procurement

• Create, maintain, and manage purchase orders in the ERP system.
• Verify purchase order pricing aligns with approved supplier quotations and purchasing standards.
• Distribute purchase orders to suppliers and obtain timely acknowledgements regarding pricing and delivery commitments.
• Maintain accurate supplier records and purchasing data within company systems.

Aftermarket Parts Execution

• Purchase and expedite materials required to fulfill customer aftermarket parts orders.
• Monitor open purchase orders and proactively follow up on late or critical deliveries.
• Escalate supply shortages, delivery risks, and supplier performance concerns to appropriate stakeholders.
• Coordinate with suppliers, planners, material managers, customer service representatives, and logistics teams to ensure customer commitments are met.
• Support resolution of part availability issues, obsolete components, pricing discrepancies, and supplier-related delivery challenges.
• Assist with project-based or high-priority customer orders requiring complex coordination and expedited execution.

Customer & Internal Support

• Provide timely updates regarding material availability, supplier delivery dates, and potential order risks.
• Serve as a communication bridge between customer service, supply chain, sourcing, and operations teams.
• Support customer-focused initiatives aimed at improving responsiveness and on-time delivery performance.
• Partner with finance to resolve invoice discrepancies and purchasing-related issues.

Continuous Improvement

• Identify opportunities to improve purchasing processes, supplier responsiveness, and order execution workflows.
• Participate in continuous improvement initiatives focused on reducing lead times, improving supplier performance, and enhancing customer satisfaction.
• Support standardization of purchasing and aftermarket fulfillment processes across the organization.
• Flexibility to take on evolving responsibilities in response to strategic priorities and business needs.

Qualifications & Experience

• High School degree or GED required.
• 3+ years of experience in purchasing, supply chain, or related administrative role.
• Proficiency using ERP systems (Infor-XA preferred).
• Proficiency using MS Office (Excel, Outlook, Word, Teams, SharePoint).
• Experience in purchasing or procurement within a manufacturing or industrial environment.
• Highly organized, detail-oriented, and disciplined in follow-up and execution.
• Ability to read and interpret engineering drawings as applicable to sourcing scope.

Physical Demands (Essential Functions)

• Ability to sit or stand and work at a desk or workstation for extended periods.
• Ability to use a computer, keyboard, mouse, and phone for prolonged periods of time.
• Ability to read information on screens, documents, and presentations and to communicate verbally and in writing.
• Ability to work in a variety of environments, including office settings and manufacturing plants.

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Company:

BW Packaging