Lab Assistant II, Mary and Elizabeth Hospital, 7a-3:30p at University Medical Center, Inc. — Louisville, KY

Primary Location:

Mary and Elizabeth - UMC

Address:

Shift:

First Shift (United States of America)

Job Description Summary:

Job Description

Position Summary and Purpose The Lab Assistant II position serves to support the Medical Technologist/Technician in duties that can be performed by non-certified staff to produce quality patient results. The assistant ensures the patient specimen is ready for testing and prepares all needed supplies, allowing the technologist/technician to utilize their highly specialized skill on the testing and review of results.

Essential Functions: Under the direct supervision of a Medical Technologist, the lab assistant provides lab support and:

• Properly prepares and identifies samples for laboratory testing
• Performs instrument maintenance and troubleshooting
• Documents maintenance performance of instruments/equipment
• Performs and records Quality Control for testing performed in the area
• Controls inventory ordering and supplies to maintain adequate stock
• Accurately reports patient results in the Electronic Health Record (EHR)
• Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)
• Retrieves and transports specimens to appropriate locations
• Performs waived testing

Other Functions:

• Identifies and reports any safety hazards or concerns
• Makes suggestions for improvements of policies and procedures
• Performs teaching and training duties of position to other staff and potential employees
• Develops and assists in writing training guides and standard work documents
• Assists in setting up new Charge Description Master (CDM) numbers for testing
• Creates manual charges for testing, when needed
• Works to resolve ordering and billing issues
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education

• High school diploma or GED/Equivalent (required)
• Some college course work (preferred)

Experience

• None (required)
• One (1) year of laboratory experience (preferred)

• Strong customer service skills
• Superior organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department; Able to display extreme attention to detail for long periods of time
• Strong interpersonal and communication skills- responsive, pleasant to work with, educates stakeholders and provides timely, accurate information; able to build effective, strong working relationships with others through trust, communication, and credibility

Language Ability:

• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:

• Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events

Computer Skills:

• Must possess basic computer skills
• Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferred

Additional Responsibilities:

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health