Event Server - Full Time at Convene — Boston, MA

We’re seeking a Hospitality Service Technician to join our Operations team at Convene Aries Club. The Hospitality Service Technician will report directly to the Service Manager.

The Hospitality Service Technician delivers genuine, anticipatory service to clients, guests, and members across all aspects of operations. In this role, you’ll ensure every guest is valued at CHG by working hand in hand with our Culinary, Production, and Technology teams to create seamless experiences and meaningful connections.

You’ll play a key role in bringing our service standards to life, anticipating needs, supporting seamless collaboration across teams, and ensuring every detail contributes to an exceptional client experience. At Convene, our Core Values guide everything we do: Genuine, Relentless, Integrity, and Teamwork.

• Deliver world-class service in alignment with our Brand Standards, anticipating and accommodating special requests or last-minute client needs
• Set up, maintain, replenish, and break down Food & Beverage stations and rooms while ensuring all Program Execution Orders and Standard Operating Procedures are followed
• Maintain a clean, safe, organized, and well-stocked work environment with constant attention to sanitation, food handling, and overall presentation
• Demonstrate full knowledge of menus, recipes, and event details to support seamless service delivery
• Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking tasks, in accordance with company standards
• Collaborate with team members and perform additional duties as assigned to uphold service excellence

What We Look For:

• Minimum 2 years of serving experience; coffee experience and basic food & beverage knowledge are a plus
• Strong communication, interpersonal, and organizational skills with the ability to multitask effectively
• Highly motivated team player with leadership qualities and a commitment to service excellence
• Food Hygiene/Food Handling and TIPS Certifications preferred
• Flexible schedule with the ability to work varied or extended hours as needed
• Physically able to stand, walk, and move objects up to 25 lbs, including reaching overhead and below the knees

Compensation: Full Time Hourly Rate: $20

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

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