National Account Executive, Employee Benefits at RLI ReliaStar Life Insurance Co. — Remote

Profile Summary:

Employee Benefits National Account Executive is accountable for proactive customer management, education, development, profitable growth and retention of assigned National Account clients.

Profile Description:

• Crafting and delivering marketing and enrollment strategies to clients based on client interactions and knowledge of Voya’s capabilities that align with appropriate solutions, challenging current communication practices with clients
• Responsible for leading meetings and creating consultative content for the audience in a strategic and clear manner
• Empowers clients by portraying partnership as an extension of their own team
• Critically analyze and articulate claims trends to employers and brokers.
• Works directly with peer Operational leaders to problem solve specific issues and to build out best practices
• Supports the build out of the National Account value proposition and service model within the Operations team
• Suggesting best practices and plan updates with brokers and clients by observing process, understanding, and effectiveness of HR
• Leads the finalist presentation preparation and delivery for service model content
• Collaborates and takes ownership within the renewal conversations both internally and externally
• Effectively delegates action items and expectations with team members to utilize service model capabilities
• Provides mentorship to colleagues, across the client management organization
• Creates opportunity with client base through investigative questions and actions to deliver thoughtful solutions for new lines, education, and increased participation
• Recognizes obstacles and adapt quickly and thoughtfully by showcasing Voya’s value story
• Proven ability to execute a comprehensive book of business strategy consistent with organizational initiatives, profitability & persistency targets, segment requirements, Voya’s value proposition and individual customer’s needs
• Connects actively and consistently in person with brokers and market partners to gain market knowledge and learn current trends to implement into business strategies as well as communicate information with team members.
• Utilizes and seeks market trend information, competitor data, understands technology partners and platforms, and the needs of the client to produce creative and effective content to share with the clients and brokers enhancing the Voya story
• Is a vocal participant in assigned Voya initiatives throughout the year and regularly reports out status to the team

Knowledge & Experience:

• National Accounts employee benefit experience or similar client management work required
• Leads with intent, high profile connections, strategy, consultative, proactive, market facing, practices initiative, confident, delegates, sales presence
• Consultative and proactive approach, owning block of business to align with organizational goals to promote growth from within
• Creates and executes on defined strategy – uses expertise and knowledge to produce plan of action
• Builds relationships at all levels – confident in ability to deliver with all audiences
• Uses expertise and persuasion to influence market
• Proven to think strategically and act accordingly
• Flourishes in fast paced environment – competitive, persistent, creative
• Projects confidence and enthusiasm with internal and external partners
• Develop and articulate Voya value story to deliver to clients based on goals and objectives, results oriented

*The ability to travel extensively will be required*

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Compensation Pay Disclosure:

$121,930 - $152,410 USD

Be Well. Stay Well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Reasonable Accommodations

Misuse of Voya's name in fraud schemes