Xylem Services USA LLC · Houston, TX
Sr. Material Support at Xylem Services USA LLC — Houston, TX
Full-timeHouston, TXPosted 2026-07-23Apply on Workday
Full job description
- Follow all company policies and procedures related to workplace safety, quality, and environmental compliance.
- Process, review, approve, code, and upload freight invoices through a third-party freight management system and the SAP ERP system.
- Generate and maintain SAP reports for project and material tracking by extracting data, analyzing transactions, and developing Excel spreadsheets to monitor material movement throughout the facility.
- Obtain shipping documentation and accurately complete all required ERP transactions.
- Support the Production Planning department by assisting with planning-related activities based on production workload and business priorities.
- Participate in physical inventory counts and cycle count activities while ensuring inventory accuracy.
- Receive inbound shipments, unload trucks safely, and complete goods receipt transactions in SAP.
- Coordinate daily shipping activities by preparing shipping schedules, prioritizing orders, and assigning daily warehouse tasks.
- Complete order closeout transactions within SAP to ensure accurate production and shipment records.
- Prepare domestic and international shipping documentation, including export paperwork and hazardous material documentation in compliance with applicable regulations.
- Lead and participate in Lean Manufacturing and 5S initiatives to improve efficiency, organization, and continuous improvement throughout the facility.
- Collaborate effectively across departments and with other company locations to support operational goals and resolve material flow issues.
- Communicate professionally with external vendors, carriers, customer service representatives, and internal stakeholders.
- Investigate, process, and resolve shipping, freight, and inventory claims in a timely manner.
- Coordinate preventive maintenance activities for warehouse and material handling equipment to minimize downtime.
- Troubleshoot operational issues and implement effective solutions to ensure uninterrupted material flow and on-time deliveries.
- Assist the Facility Manager with maintaining the facility, including coordinating maintenance activities, supporting workplace organization, and ensuring a safe, clean, and efficient work environment.
- Contribute to overall division performance by supporting operational objectives, continuous improvement efforts, and cross-functional initiatives.
- Deliver exceptional internal and external customer service by responding promptly to customer needs and exceeding expectations.
## Qualifications
- Experience with SAP or similar ERP systems preferred.
- Strong Microsoft Excel skills with the ability to analyze and organize large data sets.
- Knowledge of shipping, receiving, inventory control, and logistics processes.
- Experience preparing export and hazardous material shipping documentation preferred.
- Strong organizational, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to prioritize multiple tasks and work effectively in a fast-paced manufacturing environment.
- Ability to work independently as well as collaboratively across multiple departments.
- Knowledge of Lean Manufacturing, 5S, and continuous improvement principles is preferred.