End User Support Technician at IPolarity LLC — Whippany, NJ

End User Support Technician

Onsite - Collierville, TN

$25/hr W2

BGV Fully Cleared

• The position is based in the office, with no travel requirements, and operates during 2nd shift

Top Skills:

• Strong understanding of desktop/laptop/mobile device support principles and practices
• Excellent communication skills
• Flexibility to support users in office as well as Factory floor where applicable

Job Description/Summary:

The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.

Additional Details:

• Client facing role - requires good communication skill and excellent Customer Support attitude
• Manage inventory of desktop hardware and software, ensuring availability and proper functioning