KW Franklin Hotel Partners LLC · The Harpeth Hotel, TN

AM Food Runner - The Harpeth Hotel at KW Franklin Hotel Partners LLC — The Harpeth Hotel, TN

Full-timeThe Harpeth Hotel, TN$17–$20/hourPosted 2026-07-21Apply on Workday
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Full job description

# COMPANY OVERVIEW

The Harpeth Hotel in historic downtown Franklin is looking for Food Runners to join our team in providing one-of-a-kind experiences for our guests! Our AM Food Runners will deliver food to guests in a friendly, professional and knowledgeable manner and act as liaison between the front of house staff and back of house staff to ensure smooth food delivery.

## AM shifts only, with shifts from 7am - 3pm. Full-time, 5 days a week, with schedule flexibility to help with school hours, family needs, additional jobs, and more. From $17-20 an hour. Free daily shift meals and beverages. We offer medical, dental, vision benefits and additional coverages for full-time team members.

POSITION PROFILE

ESSENTIAL RESPONSIBILTIES

  • Ensure tables are cleaned and set in a timely manner to effectively serve our guests, maintaining table settings by removing finished courses, clearing ang organizing dirty dishes, glasses and silverware and maintaining a clean and sanitary bussing station.
  • Complete all restocking and cleaning duties as instructed.
  • Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
  • Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
  • Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
  • Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Perform other duties as assigned, requested or deemed necessary by management.
  • High school education or equivalent experience.
  • Three - Six months experience in a food/beverage services environment or establishment
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
  • Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

  • Able to lift, push, carry 20 - 40 lbs.
  • Stand continuously for long periods of time.
  • Lift, pull, push, bend, and move items to support the hotel and outlets

# BENEFITS PACKAGE

  • Competitive Salary
  • Daily Pay!
  • Team Member Hotel Discount Program
  • Uniforms Provided for most positions
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
  • Paid PTO
  • 401k with employer match
  • Food and Beverage Discounts
  • Tuition Reimbursement

WHY THE HARPETH: