Service Manager at Equipmentsharecom — Minot, ND
Full job description
# Build the Future with Us — EquipmentShare is Hiring a Service Manager
We’re hiring a Service Manager at our rental facility in Minot, ND and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics).
Schedule: Monday to Friday, 7:00 AM to 5:00 PM
### Primary Responsibilities
As a Service Manager, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information at your fingertips, you can determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder.
• Coordination and supervision of quality performance of our equipment mechanics and service personnel
• Scheduling repairs for customer and company owned rental equipment
• Maintain and nurture existing customer relationships to ensure that our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare and are being kept up-to-date about new or additional ways in which EquipmentShare can help improve their business
• Employee training and development and maintaining a safe work environment
• Other duties, assigned as needed
### Why EquipmentShare?
### Perks & Benefits
- Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
• Competitive compensation: Base salary plus Company Profit Sharing Plan
• Company provided truck
• 401(k) and company match
• Generous PTO + paid holidays
• Annual tool and boot reimbursements for those in applicable jobs
### About You
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
### Skills and Qualifications
### Required Skills/Abilities:
• Industry knowledge (this can be in the rental industry or a related construction field), innovative and dependable. Ideally three years of maintenance and service experience.
• Strong interpersonal and problem solving skills.
• Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services.
• Competitive, but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry.
### Education and Experience:
- Experience leading maintenance teams
• Valid driver's license with acceptable driving record. Must be at least 21 years old to operate company vehicle
### Physical Requirements:
### A Workplace For All
EquipmentShare is an EOE M/F/D/V.
Required skills
- heavy equipment operation
- customer service
- teamwork
- monday.com
- driving
- receiving
- safe
- communication
- problem solving