Principal Business Systems Analyst - SAP OTC at MKS Inc. — Andover, MA

A Day in Your Life at MKS:

We are looking for an experienced Principal Business Systems Analyst- SAP Order-to-Cash (OTC) to join our dynamic team. The ideal candidate will possess deep expertise in SAP OTC processes, strong functional and technical knowledge, and a proven track record in end-to-end implementations, rollouts, and support projects. Experience with SAP CS (Customer Service) is essential, as service management is a critical component of MKS sales.

You Will Make an Impact By:

• Lead the design, configuration, and deployment of SAP OTC solutions for global and regional projects.
• Perform configuration and support activities across OTC components, including:
• Sales order processing, ATP, pricing, tax calculation, billing, shipping, serial number management, repair service sales, rebates, variant configuration, credit management, service (CS) and integration with MM, FICO, WM.
• Act as the primary point of contact for interfaces with satellite systems such as SAP C4C, Salesforce, E-Commerce, and middleware platforms.
• Collaborate with business stakeholders and Business Technology Leaders to gather requirements and align SAP solutions with business objectives.
• Conduct gap analyses and recommend enhancements or new functionalities to improve efficiency.
• Serve as Level 3 support for SAP OTC enhancements and support teams, ensuring timely and high-quality delivery.
• Participate in SAP upgrades, migrations, and rollout projects in global environments.
• Provide technical expertise on SAP-related projects from initiation to closure, ensuring adherence to timelines and budgets.
• Coordinate with IT teams and business users for testing, documentation, and user training.
• Provide post-go-live support and ensure effective knowledge transfer to support teams.

Skills You Bring

• Strong expertise in SAP OTC (ECC) best practices and configuration.
• 8+ years of SAP experience.
• Solid understanding of cross-module integration (MM, FICO, WM).
• Experience creating functional specifications, test scripts, and training materials.
• Proficiency in data migration tools (LSMW) and SAP data analysis using Excel.
• Familiarity with ABAP concepts and ability to collaborate with technical teams.
• Excellent interpersonal and communication skills for cross-functional collaboration.

Preferred Skills

• SAP OTC certification.
• Knowledge of interface design, ABAP debugging, and technical troubleshooting.

In addition to the above responsibilities, the following are considered material job duties of the position:

• Ability to take and follow directions and instructions.
• Ability to interact with other employees, customers, suppliers, vendors, or the public, in a safe, professional, and respectful manner.
• Access to sensitive and confidential business systems and software, personally identifying information, the company’s financial information, and/or the ability to maintain physical security and safety.
• Because this position involves the above material job duties, trustworthiness, reliability, and good judgment also are material job duties.

Compensation and Benefits:

Salary Pay Range: $ 120,000.00 - 160,000.00 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.

Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 12 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.