Senior Fraud Prevention Manager, VP at MUFG Bank, Ltd. — Tempe, AZ

Responsible for the people and processes tasked with fraud detection and prevention. Create and utilize Management Information System (MIS) to make process improvements, identify and counteract fraud trends, ensure the competency and efficiency of the department and manage day to day operations for 5 employees. This person will interact with various lines of businesses (LOBs), marketing/product, and various risk partners at a senior level to understand and add input to their strategies.

Major Responsibilities:

• 50% Manages, controls, and directs the functions, processes, and operations of the Fraud Prevention Teams and establishes policies, procedures and objectives. Oversees fraud and determines strategies and best practices to proactively respond to emerging fraud trends. Oversees teams which may consist of day and night teams. Responsible for interviewing, hiring, terminations, discipline, training, coaching, writing and delivering performance appraisals, compensation changes, promotions and transfers, delegating assignments, and oversight of work. Delegate as needed to supervisors.
• 20% Assesses the effectiveness of operations to ensure that practices comply with internal/ industry guidelines and implements new processes to manage fraud losses to acceptable levels. Implements strategies and rules to control fraud and minimize losses and collaborates with Marketing and Servicing Teams to facilitate coordination.
• 20% Manages the creation and analysis of MIS, performance reports, progress, and variance from established risk control objectives; prepares reports and makes recommendations to senior management on strategic risk control issues (e.g., product/service implementation cost, capacity plans, cost/benefit analysis, etc.). Interprets MIS analysis and create tactical actions plans to implement risk avoidance measures or strategies.
• 10% Implementation of industry standard fraud tool.

Qualifications

• 5+ years of experience in a fraud environment using industry standard tools to detect and deter fraud.
• 2+ years managerial experience.
• Ability to manage a dynamic area utilizing technology and people to provide operational coverage.
• Excellent written and oral communication skills; competency with creation and presentation of materials to senior leadership positions.

The typical base pay range for this role is between $125K - $164K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary