EMT-B - Urgent Care at Convenientmd — Agawam, MA

### The Opportunity

ConvenientMD is seeking a dedicated EMT-B to join our growing healthcare team, delivering exceptional urgent care to patients across New England. This role offers a unique opportunity for EMTs to expand their clinical skills, working closely with providers and clinical staff to deliver high-quality patient care.

In this position, you will play a critical role in a collaborative environment that prioritizes professional growth, teamwork, and the ability to make a real impact on patients' lives. If you’re a skilled and compassionate EMT ready to take your career to the next level in a fast-paced urgent care setting. We encourage you to apply!

### Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow-up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new team clinic team members.

### Required Availability

• Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
• For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
• For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
• For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Nationally certified and licensed EMT with at least one (1) year as an EMT.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.