District Manager at National Vision — Pittsburgh, PA

What would you do? – The Specifics

• Drives profitable sales through effective business analytics, identifying financial opportunities, aligning strategic direction to address and maximize business results/profitability.
• Executes with excellence the business plan and associated programs that will deliver desired sales and profit results with the highest standards of Customer Service.
• Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards. Resolves escalated performance and customer service issues.
• Optimizes and oversees store operations to ensure efficiency and compliance with Company policies, safety protocols and operational guidelines.
• Leads effective store visits focused on business analysis, associates, product, presentation and processes driving behaviors which enable a high performing team to consistently deliver best in class execution in all areas of the business.
• Interfaces with all doctors and maintains appropriate professional relations.
• Provides reports to the Regional VP/Regional Director regarding store progress toward financial and customer service goals.
• Analyzes reports identifying trends and potential problems and acts proactively once problems have been identified.
• Ensures quality standards are met and works with the store staff to reduce the number of remakes.
• Ensures effective merchandising and execution of marketing and pricing promotions and initiatives according to Brand and Company standards.
• Ensures all visual merchandising is implemented and maintained in all stores.
• Keeps frequent in person, phone or email contact with store management to discuss how better to lead and engage their teams towards extraordinary performance.
• Ensures staffing guidelines and controls are met and forecasts staffing needs, recruits, selects and retains a high caliber staff.
• Assesses Managers to determine talent opportunities and impact on store performance; proactively identifies talent opportunities across the district leadership teams and plans for vacancies in advance.
• Leads, coaches, and mentors a team of Managers towards effective collaboration and attainment of goals.

• College degree or equivalent work experience.
• 6+ years of retail management or operations experience.
• 2-4 years multi-unit retail management or operations experience required.
• 4-6 years proven experience as general manager, assistant manager or similar managerial role in retail and/or optical industry.
• Experience in writing reports. business correspondence, and procedure manuals.
• Knowledge of the optical industry required.
• ABO and NCLE Certified preferred.
• Ability to travel throughout the district to perform responsibilities. A $700 monthly car allowance provided with additional reimbursement for business mileage.

Our Benefits Include:

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount

• Training Programs: Develop your skills and knowledge with our comprehensive training offerings.
• Educational Courses: Gain access to courses that support both your personal and professional development.

Please see our website www.nationalvision.com to learn more.