Part-Time Account Assistant at Duran Insurance Agency Inc — McLean, VA

About the Role

Judy Duran State Farm is looking for a part-time Account Assistant to be the friendly first point of contact for our customers and keep the office running smoothly. This is a great entry point into the insurance industry for someone who may want to pursue licensing down the road, no license required to start, and bilingual is a plus but not required.

What You'll Do

• Greet customers and answer incoming calls with a warm, professional tone
• Schedule appointments and manage the agent's calendar
• Assist licensed agents with policy documentation, filing, and data entry
• Help process routine service requests, payments, and endorsements under agent supervision
• Keep the CRM and customer records accurate and up to date
• Support light outreach tasks such as appointment reminders and follow-up calls
• Provide a great first impression for every customer who calls or walks in

What We're Looking For

• Friendly, organized, and detail-oriented
• Comfortable on the phone and with basic computer / data-entry tasks
• No insurance license required
• Reliable and punctual
• Bilingual (English/Spanish) a plus, but not required

Compensation & Schedule

• $20-$22/hour, part-time
• 20-25 hours/week