Case Manager - (Hybrid) at Ignite Human Capital — Philadelphia, PA

# Case Manager

United States | Hybrid | Full-Time

### Summary:

### Key Responsibilities:

• Manage complex cases and matters from both a factual and procedural perspective, ensuring systems and workflows effectively track all case activity
• Serve as the central point of coordination for attorneys, clients, outside counsel, opposing counsel, paralegals, case assistants, and external vendors
• Draft legal documents, correspondence, summaries, and other materials for attorney review
• Manage and support complex product liability, mass tort, and class action matters
• Prepare for and participate in document collections, witness interviews, hearings, depositions, trials, arbitrations, and mediations
• Apply advanced knowledge of federal, state, and local rules, procedures, and court filing requirements
• Act as a lead paralegal, overseeing and delegating work to paralegals and case assistants while coordinating projects with attorneys
• Manage case staffing, outside vendor relationships, resources, and workflows to ensure work is completed efficiently and within budget
• Develop and manage case and client budgets while monitoring resources and overall financial considerations
• Oversee electronic case-management tools and systems used internally and with outside counsel and vendors
• Develop checklists, tracking systems, and processes to improve efficiency across the practice group
• Mentor associates and paralegals and provide training to legal teams and business professionals
• Interact extensively with clients and frequently serve as a key point of contact

### Desired Skills:

• Extensive hands-on experience managing sophisticated litigation matters within a law firm environment
• Strong background in product liability, mass torts, and class actions
• Demonstrated experience preparing for depositions, hearings, trials, arbitrations, mediations, witness interviews, and document collections
• Advanced understanding of federal, state, and local court rules and electronic and hard-copy filing procedures
• Proven ability to serve as a lead paralegal and oversee attorneys, paralegals, case assistants, vendors, and complex workflows
• Strong client-facing experience, including interaction with clients, co-counsel, opposing counsel, and other external parties
• Highly advanced technical skills with experience developing and maintaining case-management and tracking systems
• Strong analytical skills with experience managing case budgets, staffing, and resources
• Excellent leadership, organizational, written, and verbal communication skills
• Comfortable working across multiple jurisdictions and time zones while managing a high volume of complex work
• Independent, proactive, and able to balance sophisticated legal work with the operational and business needs of the practice

### Education & Experience:

• 10+ years of paralegal experience within a relevant practice group
• Extensive experience with complex litigation, particularly product liability, mass tort, and class action matters
• Prior experience acting as a lead paralegal or managing complex cases and legal teams strongly preferred
• California-based paralegals must meet applicable California Paralegal requirements

### Compensation & Schedule:

• Full-time, hybrid schedule
• Position may be based in various U.S. office locations
• Eligible office locations:
• Arizona: Phoenix

• Comprehensive benefits package including medical, dental, vision, and 401(k)
• No immigration sponsorship available
• Relocation assistance is generally not available unless relocation is required by the firm