Business Development Representative - Retail at Toast — Remote

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Business Development Representative (BDR), you will be part of a founding team that is transforming the way Retailers operate. You will serve as the critical first step in our sales pipeline, responsible for building and qualifying the opportunities that drive our growth.

A day in the life (Responsibilities)

• Generate lists of prospective convenience stores, grocery stores, bottle shops, and other retailers to target.

Execute high-volume outreach to a mix of prospective businesses to determine mutual fit. Complete 80 activities daily (cold calls).

• Conduct qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our Retail solution.
• Schedule meetings with qualified prospects for Account Executives, ensuring a seamless handoff and a smooth sales process.
• Partner with Account Executives on strategy, talk tracks, and feedback.
• Leverage Salesforce (our CRM) to manage all sales activities.
• Understand the competitive landscape and determine how to best position Toast in the market.

• Career Progression: Must be driven by a long-term goal of becoming a full-cycle Account Executive (AE) and working in a commissioned closing role.
• Proven Drive and Refusal to Fail: Possesses the self-discipline and sustained effort necessary to achieve ambitious daily activity goals and recover quickly from rejection.
• Growth Mindset: Actively seeks and immediately applies feedback, while proactively self-assessing performance to identify and vocalize specific areas for growth and development.
• High Self-Accountability: Driven by measurable results and takes full ownership of daily performance metrics and pipeline contribution.
• High Customer Empathy and Resilience: Demonstrated ability to handle rejection and objections with professionalism while driving positive outcomes for prospective customers.
• Aptitude for Critical Thinking: Naturally curious, resourceful, and thrives on quickly processing new information to solve complex problems and qualify prospective customers.
• Exceptional Communication Skills: Clear, professional, and persuasive communicator across high-volume calls and written outreach (email/social).
• Strong Organizational Skills: Meticulous attention to detail and ability to manage time effectively to balance 80+ daily outreach activities.

AI at Toast

Our Total Rewards Philosophy

#LI-DNI

Zone A

$75,000—$120,000 USD

Zone B

$65,000—$104,000 USD

Zone C

$59,000—$94,000 USD

How Toast Uses AI in its Hiring Process

Our Approach to Hybrid Working

We Thrive Together

Apply today!

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