Retail Processing Lead, 1st Shift at Lakeshore Learning Materials, LLC — Midway, KY

We are seeking a Retail Processing Lead to join our team. In this role, you will lead the Distro team and organize picking and workflow activities in a high-volume distribution center. You will ensure the team meets and maintains productivity, accuracy and safety standards for all picking and order processing operations. Applicants should have strong analytical and problem-solving skills, excellent administrative and organizational abilities, and sharp communication skills. The ideal candidate has previous experience working in an order fulfillment or distro role.

A day on the job looks like this:

• Overseeing a team of Distro associates and drivers, managing both conveyable and non-conveyable items in the retail area
• Leveraging the Warehouse Management System (WMS) to understand daily goals and cadence to maintain building balance and steady workflow
• Collaborating cross-functionally with other teams to ensure timely and accurate order processing that meets customer expectations
• Assessing staffing needs to support fluctuating workloads and maintain operational efficiency
• Identifying and implementing opportunities to improve workflow efficiency and optimize cost-effectiveness
• Ensuring compliance with standard operating procedures and methodologies for all retail processing activities
• Developing and measuring key performance indicators to drive productivity improvement

• High school diploma or General Education Degree (GED) required (bachelor’s degree preferred)
• Must be in good standing with attendance (internal applicants)
• 1–2 years of experience in order fulfillment
• Excellent organization and business administration skills
• Strong attention to detail
• Willingness to improve, learn and adapt
• Effective time management skills
• Ability to handle multiple functions and meet deadlines consistently
• Sharp interpersonal and analytical skills

And here’s our end of the bargain!

• Competitive compensation based on skills and experience, and bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress...and we really mean it

Equal Employment Opportunity Policy

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