Floor Stocker - Albany NY at L.L.Bean Inc. — Albany, NY

Our Colonie Center Retail store is currently searching for Floor Stockers to join their team.

Position Purpose: Receive, process and stock merchandise. Process returned merchandise based on assigned disposition. Support all other operations business needs such as utility, and customer carry outs on a regular basis.

The wage for this role is $17.00/hour.

Early morning, overnight, and floor set shifts are required. Shifts may start as early as 3:00 a.m. and can range from early morning coverage (beginning at 5:00 or 6:00 a.m.) to full overnight shifts from 9:30 p.m. to 6:00 a.m.

Responsibilities

Product replenishment

• Transfer racks & skids from truck into back-stock receiving area.
• Receive/scan cases through use of RF device.
• Open cases and sort merchandise into carts for stocking by department for stocking.
• Prep product to floor ready standards with proper folding, stickers, packaging.

Utility

• Replenish supplies throughout the store to include catalogs, bags, gift boxes, shopping totes, hangers, flyers, etc...
• Retrieve returns, pick and ships, monogramming and alterations.
• Assist with coordination of supplies, fixtures and set up for campus events as needed.

Reprocessing

• Determine disposition for merchandise returns and rejects.
• Retag and prep product for the sales floor.
• Scan out and package 2nd quality product to be sent to Returns.
• Determine disposition of 3rd quality product for either the Employee Store, or to be defaced and destroyed.
• Complete the work and verify accuracy by reviewing online reports.
• Change prices/re-tag product as necessary using tagging guns.

Pick and Ships

• Audit orders to be shipped to customers against paperwork for accuracy.
• Check for correct product, adequate contact information, and completed Pro Serve services.
• Box or bag pick and ships, complete online documentation, and stage for UPS pick up.

Organization

• Maintain a clean, organized work space, and assist with the daily upkeep/recycling efforts.
• Partner with leadership to adhere to the organization and flow of designated work stations in the Back of House to support inventory control/accuracy.
• Values and works collaboratively and respectfully across a variety of differences among team members and customers

Safety

• Know and follow all safety rules and procedures.
• Report any unsafe acts or conditions to your leader/safety representative.
• Demonstrate safe work practices by following protocol for universal waste disposal, and hazardous material returns handling.

Brand Team

• Provide exceptional customer service using our GUIDE selling model.
• Replenish/stock merchandise product onto fixtures according to established. merchandising standards as defined by the Visual Standards Handbook.
• Retrieve additional stock/sizes from back stock areas in order to represent all sizes on the salesfloor.
• Organize and maintain backstock areas by keeping items grouped by Item ID and sized within their proper locations.
• Assist with store recovery efforts as needed.
• Provide assistance with departmental floor sets per Home Office direction.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: High School or GED Experience: Some Experience Required

Skills and Qualifications:

• Strong attention to detail; accuracy
• Solid communication and interpersonal skills
• Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds

Ability to multi-task and/or change tasks frequently.

• Comfortable with working in a fast-paced, physically demanding environment.
• Ability to meet units per hour production standard.
• Basic computer skills
• Positive, energetic spirit and team player