Video Surveillance Technician at 100000 Motorola Solutions, Inc. — Las Vegas, NV

## Company Overview

Department Overview

Remote Video Monitoring (Blue Eye) - At Motorola Solutions, safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property and places. Our advanced active security solutions turn existing networks into proactive defenses, combining artificial intelligence with human expertise to bring safety to our clients. We live our mission of "Solving for safer" by connecting advanced technology with real-time operational excellence, transforming passive data streams into proactive protection for communities, businesses, and enterprise assets across the nation.

Job Description

We are looking for a focused and analytical professional to join our Command Center Operations Team in our Las Vegas (Spring Valley) office. In this high-impact position, you will be part of a people-first culture focused on proactive safety. You will leverage sophisticated software to observe active environments, evaluate alerts, and deliver critical voice interventions when it matters most. This is a fast-paced, site-based desk opportunity that demands exceptional reliability and swift execution. If you are passionate about technology-driven safety, this role provides the platform to maximize your performance and help provide exceptional service to enterprise clients.

The hourly pay for the role is $16.37 per hour with a 10% differential increase on all hours worked after 6:00 pm

Key Responsibilities:

Operational Oversight

• Observe live video feeds following automated alerts to analyze unfolding situations in real time
• Oversee security infrastructure across multiple national client locations from a centralized environment
• Analyze behavioral anomalies to differentiate regular site activity from genuine security threats

Incident Intervention

• Deliver clear audio warnings over loudspeakers to deter unauthorized activity on client property
• Initiate rapid escalation protocols to contact emergency services or law enforcement when necessary
• Document operational logs detailing incident timelines and corresponding baseline actions taken

Technical Performance

• Manage multiple high-resolution monitors simultaneously while maintaining absolute focus throughout the shift
• Leverage proprietary software interfaces utilizing high-speed navigation and precise technical controls
• Support continuous performance benchmarks during the permanent shift schedule including scheduled holiday coverage

Job Requirements:

Technical Expertise

• Computer Proficiency to navigate PC hardware interfaces and multi-display environments comfortably
• Keyboard Dexterity to input text at a minimum speed of 40 WPM accurately
• System Operations to interface with centralized communications dashboards and alert networks

Professional Experience

• Command Center Operations to maintain composure and perform specialized actions under rapid timelines
• Customer Service to handle communications directly with cross-functional stakeholders or emergency dispatchers
• Time Management to deliver exceptional attendance records matching shift parameters from 5:00 pm to 1:00 am

Preferred Qualifications

• Previous background in technology dispatch, asset protection, or customer service environments
• Prior familiarity with automated screening tools or computer-aided monitoring software
• Demonstrated capability to adapt seamlessly during operational training workflows

Target Base Hourly Salary: $16.37 per hour with a 10% differential increase on all hours worked after 6:00 pm

#LI-DB1

Basic Requirements

• High School Diploma
• 1+ years of experience in a Call Center/ Office environment utilizing computer operating systems, or security work
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement