Dispatcher/Office Manager at 1-Tom-Plumber Tri-Cities — Saginaw, MI

Benefits

• Bonus Opportunities
• Free uniforms

Office Manager/Dispatcher Description:

The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.