Manager of DevOps Engineering - at 14400 Arch Insurance Group Inc. — Raleigh, NC

The Manager of DevOps Engineering is responsible for leading the design, implementation, and operational excellence of enterprise-scale CI/CD systems, infrastructure automation, and engineering. This role requires deep expertise in modern DevOps tooling, distributed systems, and cloud-native architectures, while also providing technical leadership to a team of DevOps Engineers

This individual will drive the evolution of our DevOps practices, ensuring automation-first delivery pipelines, hardened infrastructure, and highly available services that underpin mission-critical business applications.

Work Arrangement: Hybrid (3 days onsite per week) from our Jersey City, NJ or Raleigh, NC office.

Core Responsibilities

DevOps Engineering & CI/CD

• Own and scale enterprise-wide CI/CD pipelines using modern orchestration tools (e.g., GitHub Actions, CI, ArgoCD).
• Architect developer self-service platforms with Infrastructure-as-Code (IaC)
• Implement role-based access controls (RBAC) across Kubernetes, cloud IAM, and toolchains to ensure compliance and security.
• Build extensible automation frameworks enabling teams to provision, deploy, and monitor workloads with minimal friction.
• Evaluate and integrate next-generation CI/CD features such as ephemeral environments, policy-as-code enforcement, and test environment provisioning on demand.
• Establish and govern standardization of base container images, Helm charts, and deployment templates to promote consistency and reduce security drift across development teams.

Infrastructure & Cloud Automation

• Manage cloud-native infrastructure (Azure and AWS) with a focus on resiliency, scalability, and cost optimization as it pertains to product workloads.
• Lead adoption of Kubernetes and container orchestration platforms with advanced configuration (e.g., service mesh, Cilium, Calico, OPA/Gatekeeper).
• Standardize configuration management using Terraform, Terragrunt, or ArgoCD “Helm”, and integrate with CI/CD pipelines for immutable deployments.
• Optimize cloud spend and resource utilization by implementing advanced autoscaling strategies, rightsizing recommendations, and reserved instance/savings plan management using FinOps best practices.

Reliability & Observability

• Define, measure, and enforce Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for platforms and services.
• Establish observability practices through metrics, distributed tracing, and logging using tools such as Prometheus, Grafana, ELK/EFK, and Dyantrace.
• Drive proactive capacity management, chaos testing, and resilience engineering to validate system recovery under failure scenarios.
• Advance the maturity of AIOps initiatives, leveraging machine learning techniques on telemetry data to predict and preempt potential service degradation.

Security & Compliance

• Integrate DevSecOps practices into pipelines (e.g., SysDig, Artifactory X-Ray, dependency scanning, container image hardening).
• Enforce least-privilege principles and manage secrets with tools like HashiCorp Vault, AWS Secrets Manager, Azure Vault, or Kubernetes Secrets.
• Ensure compliance with regulatory requirements and organization requirements.
• Manage secrets rotation, key generation, and Public Key Infrastructure (PKI) at scale, ensuring cryptographic best practices are applied across all environments.

Disaster Recovery & Business Continuity

• Architect and validate multi-region, multi-cloud disaster recovery strategies with automated failover testing.
• Design recovery procedures to minimize RTO/RPO and validate through game-day exercises.
• Document and evangelize clear runbooks and incident response plans for all major infrastructure platforms, supporting a 24/7 on-call rotation.
• Develop and automate failover testing for all distributed systems, ensuring minimal impact during simulated regional outages.

Leadership & Strategy

• Lead, mentor, and grow a high-performing DevOps team with a focus on engineering excellence and automation-first culture.
• Translate business requirements into technical roadmaps for DevOps platforms and reliability engineering initiatives.
• Collaborate with software engineering, security, and product leadership to align DevOps strategy with enterprise goals.
• Partner with vendors and service providers to evaluate, implement, and optimize third-party DevOps tooling.

Qualifications & Technical Expertise

• Proven expertise with cloud platforms (Azure and AWS required).
• Strong hands-on experience with Kubernetes, service mesh, and containerized deployments at scale.
• Deep knowledge of Infrastructure-as-Code (Terraform, Terragrunt) and configuration management.
• Proficiency in scripting/programming (Python, Go, Bash, PowerShell) for automation and tooling.
• Advanced understanding of CI/CD best practices, including GitOps workflows and progressive delivery (canary, blue/green).
• Familiarity with networking (VPC design, ingress/egress, load balancing, CNI plugins).
• Strong foundation in distributed systems, scaling, fault tolerance, and reliability engineering.
• Experience with observability stacks (Prometheus, Grafana, ELK, Dynatrace) and incident management.
• Understanding of modern security controls, secrets management, and compliance frameworks.

#LI-Hybrid

#LI-ZP1

$130,000 - $223,700/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

14400 Arch Insurance Group Inc.