Care Coordinator, Embedded @ Partnered-Dialysis Clinics at Ennoblecare — Jackson, MS

About Us

Ennoble Care is seeking a full-time Care Coordinator, Embedded @ Partnered-Dialysis Clinics in the Jackson, Mississippi area. This on-site role serves as a key liaison within a partnered dialysis facility, ensuring coordinated, patient-centered care through structured coordination, strong clinical collaboration, and proactive communication.

KEY RESPONSIBILITIES

• Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
• Coordinate and align patient care using Ennoble Care’s EMR to ensure continuity, quality outcomes, and timely follow-up
• Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
• Collaborate closely with Ennoble Care providers, dialysis facility staff, and a multidisciplinary care team to support integrated, patient-centered care
• Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
• Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to the appropriate clinical leader
• Identify and resolve barriers impacting patient care coordination and overall experience
• Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
• Demonstrate professionalism, empathy, and sound judgment while effectively managing multiple priorities in a fast-paced clinical environment
• Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (including Microsoft Word and Excel)

QUALIFICATIONS

• Legally authorized to work in the United States of America
• Active, unrestricted clinical certification or licensure required, such as:
• Patient Care Technician (PCT)
• Certified Nursing Assistant (CNA)
• Medical Assistant (MA/CMA)
• Licensed Practical Nurse (LPN)
• Registered Nurse (RN)
• Or comparable clinical credential
• Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
• Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
• Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
• Demonstrates a professional, compassionate bedside manner with a patient-centered approach and the ability to build rapport in a clinical setting
• Strong working knowledge of healthcare terminology and care coordination principles
• Excellent organizational and time-management skills with the ability to manage multiple priorities effectively
• Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
• Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
• Proficiency in Microsoft 365, including Outlook, Word, and Excel
• Ability to work full-time, Monday through Friday, 6:00 a.m. to 2:00 p.m. CST in an on-site role based in the Jackson, Mississippi area
• No weekends, evenings, nights, or on-call requirements
• Seven (7) company-paid holidays annually
• Transportation Requirements:
• Valid, unencumbered driver’s license
• Consistent, reliable transportation to fulfill the duties of this position
• Current auto insurance with proof of coverage
• Travel between facilities as required
• Must successfully complete a background check

COMPENSATION & BENEFITS

• Starting hourly: $18-$20/hr
• Quarterly bonus opportunities based on performance
• Mileage reimbursement eligibility when traveling between clinics
• Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!

where To Care is an Honor❤️

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• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off
• Paid Office Holidays

• Paid Sick Time
• 401(k) with up to 3% company match
• Referral Program
• Payactiv: pay-on-demand. Cash out earned money when and where you need it!