Design Studio Design Consultant at Floor and Decor Outlets of America, Inc. — Miami, FL

Purpose

The Design Consultant is responsible for setting appointments, meeting with customers in store and to determine design needs in the selection of tile, wood, stone, and installation products of various colors textures, patterns, and design. Full-Time and Part-Time Positions Available.

Minimum Eligibility Requirements

• One (1) year of interior design experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company and prior retail sales experience preferred
• Knowledge of hard surface flooring is a plus
• Excellent customer service skills
• Proficient in basic mathematical skills
• Must be self-motivated and able to multi-task
• Ability to identify and resolve problems in a timely manner
• Excellent verbal, written, and interpersonal skills
• Basic computer knowledge, including Microsoft Office suite
• Willing to work retail hours to include weekends, and some holidays
• Perform other duties as assigned.

Essential Functions

• Sets appointments and meets with customers to determine design needs and formulate a design plan.
• Sells tile, wood, and stone products to complete the design plan
• Meet and exceed established goals
• Responsible for understanding, utilizing, and managing design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etc...
• Maintain customer contact at a high level and understand relationship selling, from pre-appointment/initial customer engagement to post purchase follow up
• Act and work in a manner that is consistent with company’s core values.
• Provides timely feedback on product needs/assortment gaps through partnership with the Design Studio Manager and the SDRM

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Benefits & Rewards

Work-life balance, including:

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity