Ecpcareers · Birmingham, AL

Optical Technician / Optician at Ecpcareers — Birmingham, AL

Full-timeBirmingham, ALPosted 2026-07-29Apply on Greenhouse

Full job description

SUMMARY

LOCATION

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
  • Determine patient wants and needs and selling to exceed their expectations
  • Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
  • Able to operate the auto-lensometer and manual lensometer
  • Educate and recommend specific lenses, lens coatings and frames to suit patient needs
  • Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
  • Dispense patient orders and repair and adjust patient frames
  • Dispense all glasses and/or contact lens orders using current process

QUALIFICATIONS

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
  • Favorable result on background check as required by state

Required skills

  • sales
  • clinical
  • retail