Badge Checker/Floater at Phoenix — Huntsville, AL

BADGCHKFLOAT07282026

JOB TITLE: Badge Checker

Bargaining Unit Status: Non-Bargaining Unit

FULL-TIME (hours per week): 40 (Duty hours vary by shift). Work Schedule: Monday-Friday, 6:00 AM - 6:00 PM

EDUCATIONAL QUALIFICATIONS: High School Diploma or GED preferred.

EXPERIENCE QUALIFICATIONS:

• One or more years of experience in an office setting.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Working knowledge of answering phones and greeting visitors.
• Additional Preferred Qualifications: Experience with security regulations required for working in secure buildings

OTHER QUALIFICATIONS:

• Must have an active Secret Security Clearance.
• Must be able to complete a background check and receive favorable pre-employment drug screen results.
• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading.
• Ability to effectively build and maintain positive working relationships with management, customers, and peers.
• Superior listening, verbal, and written communication skills.

IMMEDIATE SUPERVISOR: Project Manager, Phoenix Services

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable): None

JOB RESPONSIBILITIES SUMMARY: Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and e-mail messages. Checks credentials for persons entering the building, ensures that visitors are verified and recorded in a logbook, and ensures that visitors are escorted into the building by the designated escort.

ESSENTIAL FUNCTIONS:

• Greets visitors at the front door or from the reception desk at the assigned building.
• Ensures that persons entering the building have adequate credentials.
• For visitors without credentials, ensures that individuals show identification (photo ID) and sign the visitors' log.
• Contacts the staff in the building by phone who will be escorting the visitor.
• Ensures that visitors exiting the building sign out on the log, and return their visitor’s pass.
• Answers phone at reception desk and routes calls to appropriate individual.
• Reads and responds to e-mails from supervisors and customers.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING: Some positions require driving to and from various locations on a Military facility.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.
• Ability to be ambulatory up to 1 hour per day, for securing doors at the end of the shift.

BEHAVIORAL CAPACITIES:

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
• Must be able to exercise good judgment in an effort to maintain a safe work environment.

NON-ESSENTIAL FUNCTIONS:

• Other duties as assigned.

"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.” All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace. Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."