Overnight Front Desk Agent at Westgate Resorts — Orlando, FL

As a Front Desk Agent, you will:

• Greet, register, and assign rooms to guests.
• Issue room key and escort instructions to Bellhop.
• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Keep records of room availability and guests' accounts.
• Computesbill, collects payment, and makes change for guests.
• Make and confirm reservations.
• Post charges such as room, food, liquor, or telephone, to ledger.
• Make restaurant, transportation, or entertainment reservation, and arrange for tours.
• Assist guests with deposit of guests' valuables in hotel safe or safe deposit box.
• Nightly bucket checks
• Able to listen and find solutions to guests problems
• Experience with customer service
• Must be able to work overnight
• Must be able to start for 8 hours

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact