Team Sales Manager at Integrity Marketing Group — Norfolk, NE

Job Summary

The Manager, Agent Success is responsible for ensuring the optimal performance and satisfaction of our agents. They will act as a primary contact for agents, addressing their needs, resolving issues, and offering strategic support to help achieve their goals.

Primary Responsibilities:

• Expand client base and increase profitability through the implementation of strategic marketing workflows, policies, and practices.
• Learn, retain, and deliver product/industry information and sales support to clients.
• Self-motivate, learn and apply sales techniques in order to achieve set marketing goals for outreach calls and new client contracts.
• Provide excellent customer service.
• Communicate effectively and professionally in person, over the phone, and in writing with agents, carriers, supervisors, and direct reports.
• Attend sales meetings, trade shows, and industry training seminars as needed.
• Identify, troubleshoot, and resolve operational issues quickly.
• Appropriately track and prioritize volume, productivity, and issues.
• Accurately input information into CRM systems within required time frames.
• Perform tasks and duties within the deadlines given.

Primary Skills & Requirements:

• Minimum of 2-3 years of sales experience
• Previous Insurance or financial experience is preferred
• Prior experience preferred but not required
• High School degree minimum
• College degree in business, marketing, sales or related field is preferred
• Proficient in Microsoft Office Suite
• Ability to communicate effectively and professionally both verbally and written
• Customer service skills
• Ability to present sales and training material to large group in person, over the phone and Go to Meeting type settings.
• Organized and have the ability to prioritize tasks
• Ability to work as part of a team and independently

About Integrity