Retail Sales Associate - Part Time at Curaleaf — 1220 Buchholzer Blvd Suite C Cuyahoga Falls, OH

Retail Sales Associate - Part Time

Shift Availability: 20-25 hours - Weekend and Closing Shift availability is required Hourly Pay Rate: $15.00/hr + tips Location: 1220 Buchholzer Blvd Suite C, Cuyahoga Falls, OH 44221

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do

• Customer Experience & Teamwork

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

• Address concerns with professionalism and resolve issues to ensure customer satisfaction.

• Encourage loyalty by signing guests up for rewards programs.

• Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

• Operations & Store Standards

• Help open and close the store, handle cash, and follow all procedures and regulations.

• Check IDs, update customer profiles, and process transactions accurately.

• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

• Support inventory tasks like restocking, fulfilling online orders, and counting products.

• Sales & Performance

• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

• Highlight deals and complementary items at checkout to boost customer satisfaction.

• Stay on top of promotions and product updates to give customers a seamless experience.

• Stay agile and adaptable in a fast-paced, ever-changing retail environment.

• Take on extra duties as needed to support the team and store success.

What You’ll Bring:

• A high school diploma or GED.

• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

• Excellent communication skills, with the ability to connect with customers and team members alike.

• Strong multitasking abilities and the agility to shift priorities as needed.

• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

• Solid time management and organizational skills to stay on top of tasks and responsibilities.

• Effective de-escalation techniques and a calm, solution-oriented approach to handling customer concerns.

• Basic proficiency in math and computer applications to support transactions and reporting.

• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

• Strong conflict resolution skills and the ability to remain composed under pressure.

• Initiative and a team-first attitude, with a readiness to support store leadership and contribute to overall success.

• A natural ability to build rapport and maintain lasting customer relationships.

• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have:

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.

• Familiarity with e-commerce systems and order fulfillment processes.

Physical Requirements:

Work Environment:

Curaleaf Pay Transparency

$15—$15 USD

What We Offer:

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Our Values:

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trai