First National Bank Of Pennsylvania · Pittsburgh, PA

Assistant Branch Manager - Pittsburgh, PA at First National Bank Of Pennsylvania

Full-timePittsburgh, PAPosted 2026-07-20Apply on Workday
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Full job description

## Primary Office Location:

1940 Murray Avenue. Pittsburgh, Pennsylvania. 15217.

Position Title: Assistant Branch Manager

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview:

This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities:

Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions.

Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.

Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures. Performs traditional teller transactions as needed.

High School or GED

2

Excellent customer service skills

Detail-oriented

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in a related position.

Sales and customer service skills.

N/A

Equal Employment Opportunity (EEO):