Sample Preparation Technician - Onsite Madison, WI at Eurofins

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate.
• Performs any combination of sample preparation tasks to ensure sample homogeneity which includes but is not limited to labeling, transferring, liquid nitrogen use, milling, blending, weighing, disposal of samples, etc.
• Communicates sample information effectively.
• Communicates discrepancies to appropriate personnel, and assists with problem solving.
• Handles internal customer inquiries and requests.
• Works with the customer service coordinators to resolve client or sample issues.
• Introduces and develops improvement ideas for the group with the assistance of others.
• Learns sample preparation procedures involving larger equipment.
• Learns how to perform equipment maintenance/basic repairs and place work orders.
• Introduction to cross-training between food and dietary supplement prep procedures.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned
• High School diploma or equivalent.
• Working knowledge of computers.
• 2+ years’ experience in a position with high attention to detail.
• Related experience preferred but not required.
• Customer service skills including attention to detail, accuracy, confidentiality and effective communication skills.
• Ability to identify and communicate customer service needs.
• Conflict resolution skills.
• Good documentation skills.
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Reside within a commutable distance to Madison, WI lab.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.