Assistant Store Leader-Operations (Lynnfield, MA) at Stand Out For Good, Inc

221 - Marketstreet - Lynnfield, MA

Who Are We?

Our Mission

Position Overview

People

• Fosters a guest-focused team environment through driving volume and anticipating guest needs
• Achieves excellent guest service by role-modeling company service standards
• Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
• Holds self and associates accountable for achievement of financial results and performance standards
• Manages conflict and coaches by applying company’s recommended processes, standards and guidelines
• Empowers and involves associates in decision-making processes
• Receives feedback and fosters dialog around solutions
• Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
• Fosters team commitment through support, relationship building, and recognizing individual contributions
• Leads by managing through change and adversity
• Makes recommendations on hiring, promotions, and terminations of team members based on performance

Process

• Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals.
• Engages our guests and make their shopping experience exceptional!
• Co-Leads floor sets/refresh management
• Manages and oversee scheduling
• Manages back of house organization
• Manages shipment and product prep process (steaming, hanging etc.)
• Plans and manages merchandise markdown process
• Manages supply orders, maintenance & cleaning
• Manages Inventory/Damages
• Audits and manage banking & loss prevention systems
• Trains new associates on operational processes
• Co-manages payroll and responsible for store’s financial performance
• Responsible for decisions regarding store operations and planning
• Controls workflow through successful planning and delegation
• Executes task directives within designated time frames
• Completes opening/closing procedures
• Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
• Communicates effectively with executive team.
• Must be able to lift & carry heavy boxes (up to 30 lbs)

Presentation

• Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
• Interprets Home Office communication through Store Leader / District Leader partnership
• Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment.
• Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team
• Communicates performance observations and offers feedback to the District Leader

Qualifications

• 1 year Retail Management
• Bachelor’s Degree preferred
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

• #73 in Fortune 100 Best Companies to Work For® 2023
• #4 in Fortune Best Workplaces in RetailTM 2022
• #93 in Best Workplaces for MillennialsTM 2023
• #34 in Fortune Best Workplaces for WomenTM 2022