Manager in Training at SBM Management Services, LP — Florence, KY
Full job description
Title:
Manager in Training
Job Description
Compensation: $60,000-$65,000 per year
SBM’s Manager-in-Training (MIT) is a rigorous 9-week program built to develop emerging leaders through on-the-job training and structured professional development.
What You’ll Gain:
- Structured virtual learning and in-person mentorship to accelerate leadership growth
- On-site operations training across SBM’s core business operations
- Direct mentorship with site leadership, safety, and client operations
Core Skills Developed:
- Team development and performance management
- Client engagement and relationship management
- Safety program management
Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites.
Candidates must be able to relocate for the role.
Bilingual in Spanish/English is a plus but not required.
Bachelor's degree is preferred but not required.
Job Overview
The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
- Assist with developing work schedules to ensure adequate service
- Prepare schedules for service personnel, assigns personnel to routes
- Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
- Assist with inventory supplies and equipment
- Investigate and promote improved equipment and methods
- Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
- Assist with implementation and execution of policies and goals
- Inspect plant and evaluate use of space and facilities
- Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
- Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
- Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
- Maintain a safe work environment for self and employees
- Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
- Act as liaison between company, customers, clients, employees, and subcontractors
- Review correspondence concerning contractors and responds as appropriate
- Establish and maintain contact with contractors to ensure the smooth working of the contract process
- Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
- Assist with human resource concerns and issues
- Some travel may be required for this position
Qualification
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
Knowledge, Skills, and Abilities
Bilingual a plus
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Physical Demands & Work Environment