SaaS Platform Engineer at CapTech Consulting — Richmond, VA

The Opportunity:

What You’ll Do

• Act as a technical owner for a portfolio of SaaS and select on‐premises platforms supporting CapTech employees
• Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight
• Design, implement, and continuously improve application configurations, integrations, and access models
• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes
• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns
• Partner with Security and IT Leadership to enforce least‐privilege access, governance controls, and audit readiness
• Influence change management practices aligned with ITIL, balancing agility and stability
• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions

Experience & Expertise:

• Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings
• Demonstrated ability to operate as a trusted technical advisor and escalation point
• Experience administering:
• Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot)
• Azure, AWS, and Google Cloud Platform
• Platform configurations across a diverse portfolio of SaaS solutions
• Strong PowerShell scripting skills
• Comfort working in macOS and Windows CLI environments
• Understanding of identity, authentication, and authorization models
• Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions

Mindset & Approach:

• Customer-focused, but systems-minded—you fix root causes, not just symptoms
• Comfortable operating with autonomy and accountability
• Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly
• Strong communicator who can engage effectively with both technical and non-technical stakeholders

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech supports Equal Pay for all. In addition, in the State of Virginia, we are committed to Equal Pay for ALL in accordance with the Virginia Transparency Law. Compensation for this role will be commensurate with the candidate’s skills, total relevant experience, job level, and geographic location. The base pay range for this role is: $90,000-$125,000.