Factory Stores H.F.D. No. 55, Inc. · Wilmington, DE

Store Director - NEW STORE J.Crew Factory at Factory Stores H.F.D. No. 55, Inc. — Wilmington, DE

Full-timeWilmington, DE$67,000–$84,000/yearPosted 2026-07-14Apply on Workday
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Full job description

Our Story

Job Summary

What You’ll Do

  • Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.
  • Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.
  • Manage store operations, systems, and technology while ensuring accountability.
  • Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.
  • Partner with the District Manager and management team to curate a collaborative working environment for all associates.
  • Ensure the team is always on track to exceed goals and provide best-in-class customer service.
  • Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.

Who You Are

  • Have 5+ years of full-time retail management experience, current Store Director experience is a plus.
  • Passionately support our brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends and holidays.
  • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

  • Competitive base pay and bonus programs
  • Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
  • Competitive Paid Time Off (PTO) plan, including paid holidays
  • 401(k) plan with company matching donations
  • Medical, dental, prescription, vision, and life insurance
  • Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits here

Salary Range: $67,000.00 - $84,000.00