Intern - Project Management - Facilities at National Education Loan Network, Inc. (NELN) — Lincoln, NE

Our Vision: We make dreams possible.

Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it.

Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience.

Apply to one of our internships today. Your career awaits.

The Facilities Intern – Project Management and Construction will support Nelnet’s Facilities team by assisting with construction-related projects, office renovation efforts, workspace updates, vendor coordination, documentation, and project tracking. This internship is designed for a college student interested in facilities management, construction management, architecture, engineering, business operations, or project coordination. The intern will gain hands-on experience supporting real Facilities projects that help maintain safe, functional, professional, and associate-focused work environments.

# Primary Responsibilities

• Assist Facilities leadership with planning, tracking, and coordinating construction, renovation, office move, furniture, seating, and workspace improvement projects.
• Maintain project documentation, including timelines, meeting notes, action items, status updates, vendor information, budget details, floor plans, punch lists, and closeout items.
• Support project communication by preparing updates, organizing follow-ups, documenting decisions, and helping ensure stakeholders have accurate and timely information.
• Participate in project walks, site visits, inspections, and workspace reviews to document progress, identify open items, and escalate concerns to the appropriate Facilities team member.
• Assist with coordinating vendors, contractors, building management, internal business partners, and associates to support project schedules and completion of work.
• Track project tasks using tools such as Microsoft Planner, Excel, Outlook, Teams, SharePoint, ServiceNow, or other approved department systems.
• Support Facilities ticket follow-up when requests are related to active projects, office readiness, maintenance needs, or associate workspace impacts.
• Assist with ordering, tracking, and organizing project materials, furniture, supplies, signage, and equipment.
• Help ensure completed project areas are clean, safe, organized, functional, and ready for associate use.
• Complete additional project, construction, and Facilities support tasks as assigned.

# Learning Opportunities

• Exposure to corporate facilities management, workplace planning, construction coordination, and project lifecycle activities.
• Experience supporting cross-functional projects from planning through completion.
• Hands-on practice with project documentation, task tracking, meeting follow-up, and stakeholder communication.
• Understanding of how Facilities partners with business teams, vendors, contractors, and building management.
• Opportunities to observe construction walkthroughs, office readiness activities, furniture coordination, and post-project follow-up.

# Qualifications

• Current enrollment in a college, university, technical school, or related education program.
• Preferred fields of study include construction management, project management, architecture, engineering, facilities management, business administration, operations, or a related field.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and follow-ups.
• Effective written and verbal communication skills.
• Basic proficiency with Microsoft Office tools, including Outlook, Excel, Word, PowerPoint, and Teams.
• Ability to work independently while also collaborating effectively with the Facilities team and project stakeholders.
• Ability to maintain confidentiality and exercise sound judgment when working with business, project, building, vendor, or associate information.
• Interest in learning construction coordination, workplace planning, vendor management, and corporate Facilities operations.

# Preferred Skills and Experience

• Experience with class projects, internships, part-time work, or volunteer roles involving project coordination, construction, maintenance, design, operations, or customer service.
• Ability to read or interpret basic floor plans, construction drawings, seating charts, layouts, or project schedules.
• Comfort learning new software systems used for project tracking, service requests, documentation, and communication.
• Strong attention to detail and ability to document information clearly and accurately.
• Interest in continuous improvement, process organization, space utilization, and workplace experience.

# Competencies

• Project coordination
• Planning and organization
• Communication
• Customer focus
• Attention to detail
• Problem solving
• Accountability
• Adaptability
• Collaboration
• Professionalism
• Safety awareness