Founding Inside Sales Director Outbound Call Center — Roseville, MN

Benefits

• Bonus based on performance
• Company parties
• Free food & snacks
• Opportunity for advancement
• Relocation bonus
• Signing bonus
• Training & development

Aurum Wireless is building a high-performance outbound sales department, and we’re looking for an experienced phone-sales leader to build it with us.

This is not a position where you inherit a finished team, established scripts, and a fully developed call-center operation. You will begin by learning our sales process firsthand, working the phones, understanding our customers, and proving that you can execute the process yourself.

From there, you will help turn that process into a scalable department by developing the playbook, recruiting representatives, leading training, coaching calls, establishing performance standards, and building a team capable of producing consistent results.

This is a hands-on builder role for someone who has spent years in phone sales and knows what a successful sales floor should look, sound, and feel like.

What You’ll Be Responsible For

• Learn and personally execute our outbound sales process
• Help refine scripts, objection handling, follow-up sequences, and closing strategies
• Recruit, interview, onboard, and develop new phone-sales representatives
• Build a repeatable training and ramp-up program
• Establish call standards, scorecards, KPIs, and daily accountability
• Listen to calls and provide direct, practical coaching
• Lead daily huddles, call reviews, and performance meetings
• Improve lead management, pipeline discipline, and follow-up
• Identify problems quickly and implement solutions
• Build the department from its first representatives into a larger, structured sales organization
• Develop future team leads and managers as the department grows

Who We’re Looking For

This is not an entry-level position or someone’s first opportunity to manage salespeople.

The ideal candidate has:

• Extensive phone-sales or call-center sales experience
• A proven history of personally producing strong sales results
• Experience coaching and managing outbound sales representatives
• Experience building, rebuilding, or significantly improving a sales team
• Strong knowledge of scripting, objection handling, call coaching, and performance management
• The ability to recruit and identify talented salespeople
• A highly accountable, competitive, and hands-on leadership style
• The willingness to sell alongside the team instead of managing from behind a desk
• Clear examples of measurable results they have produced

Experience in B2B sales, telecommunications, business services, or subscription-based products is helpful, but not required. Deep phone-sales experience and the ability to build a productive team matter most.

Compensation and Growth

The compensation package will be designed to heavily reward both your personal experience and the department you build.

It will include:

• Guaranteed Basepay DOE and package you accept.
• Uncapped commission on personal sales
• Ongoing overrides based on team production
• Bonuses tied to recruiting, developing, and ramping successful representatives
• Department growth and performance bonuses
• A direct path into senior sales leadership as the organization expands

The person who successfully builds this department will have the opportunity to earn substantially more as the team grows. We are not looking to cap the upside of someone who creates real, measurable value for the company.

This Role Is a Good Fit If You:

• Want the authority and opportunity to build something from the ground up
• Enjoy selling, coaching, recruiting, and developing people
• Know how to create urgency and accountability without destroying morale
• Can turn a successful sales process into a system other people can repeat
• Want your compensation and career growth tied directly to what you build

Candidates should be prepared to discuss specific numbers, results, and examples during the interview process.