Hostess at Stonebridge Hospitality Associates, LLC — Ashore Resort - Ocean City, MD
Full job description
City, State:
Ocean City,, Maryland
Title: Host/Hostess
Location: Ocean City, MD
FLSA: Non-Exempt
Status: Full Time/Part Time
Reports to: Food & Beverage Manager
Pay Range: 17.00-19.00
About Us: We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.
Job Summary: The Host/Hostess is responsible for welcoming guests to the dining establishment and escorting them to their seats in a professional and courteous manner. This role includes managing seating arrangements, assisting with reservations, and ensuring guests have a positive dining experience.
Essential Functions and Duties:
- Greets guests and escorts them to their seats in a courteous manner.
- Presents menus and answers guest questions regarding the food and service.
- Manages seating arrangements based on restaurant activity and reservations.
- Performs opening and closing duties, ensuring the restaurant is ready for service.
- Assists food and beverage staff with side-work and setup as needed.
- Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
- Responds to guest inquiries and ensures their needs are met efficiently.
- Creates and manages reservations using the property reservation system.
- Maintains seating charts and confirms reservations, including large parties and special requests.
- Ensures a clean and organized work environment at all times.
- May assist with the setup and cleaning of function rooms when necessary.
- Attends department meetings and completes assigned projects.
- Prior customer service experience, preferably in a restaurant or hospitality environment.
- Ability to manage reservations and seating arrangements efficiently.
- Strong communication and interpersonal skills to engage with guests professionally.
- Knowledge of restaurant operations, menu offerings, and promotions.
- Ability to perform basic arithmetic for tasks such as totaling costs and making change.
- Strong organizational skills and attention to detail.
- Ability to stand and walk for long periods.
Work Environment:
- Must be able to stand and walk for extended periods.
- Must be able to lift up to 20 lbs. occasionally.
- Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs.
- Flexibility to work nights, weekends, and holidays as required.
Other Duties:
2026-07-18