Legal Product Consultant at FREEDOM SOLUTIONS GR — Raleigh, NC

Job Description

Where You’ll Work

Hybrid: This position can be based in any of our Toronto, New York City, Holmdel, New Jersey, Boston, Philadelphia, Chicago or Raleigh offices and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least six days per month.

Why this Role Matters

We are seeking a Legal Product Consultant to join our Legal Knowledge Engineering (LKE) team, where legal expertise meets cutting-edge artificial intelligence. In this dynamic role, you will serve as the critical bridge between sophisticated legal practice and innovative technology solutions, working directly with law firms and legal organizations to transform how they leverage AI-powered tools in their daily workflows.

As a Legal Product Consultant, you will partner with lawyers, legal operations teams, and firm leadership to successfully integrate Litera's AI-powered products into their practice. You will also play a pivotal role in product innovation, experimenting with generative AI technologies, developing machine learning solutions, and providing strategic feedback that shapes our product roadmap.

What You'll Deliver

Client Partnership & Implementation

• Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products
• Design and execute custom integration strategies that align with clients' existing legal workflows and processes
• Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement
• Build and maintain strong relationships with key stakeholders, serving as their trusted advisor on legal technology strategy
• Travel to client sites (approximately 30% of time) to provide hands-on support and workflow optimization

AI Innovation & Product Development

• Experiment with and test generative AI and machine learning technologies to enhance product capabilities
• Create and refine sophisticated prompts for accurate extraction of information from complex legal document sets
• Develop and train new "smart fields" and data points specifically for transactional documents in securities and financing
• Collaborate with product and engineering teams to implement AI-driven solutions based on real-world client needs
• Stay current on emerging legal technology trends and identify innovative opportunities for product enhancement

Strategic Product Input & Customer Advocacy

• Act as the voice of the customer, translating client needs into actionable insights for product development
• Contribute to product roadmap planning by identifying market gaps, use cases, and improvement opportunities
• Develop best-in-class playbooks and processes that drive customer success and product adoption
• Provide detailed feedback on product performance and user experience to guide continuous improvement

What You'll Bring

• Juris Doctor (JD) from an accredited law school
• Active bar admission in at least one U.S. state, Canadian province, or the UK
• Good standing with relevant bar association
• Minimum 2+ years practicing transactional law
• Demonstrated experience in client-facing roles
• Track record of successfully managing complex projects and multiple stakeholders
• Proven ability to travel approximately 30% of the time
• Strong presentation and training capabilities
• Excellent relationship-building and stakeholder management skills
• Adaptability and comfort with rapidly evolving technology landscape

What You’ll Experience

• A team that shows up. Work alongside people who collaborate, support one another, and lead with integrity.
• Global Reach. Partner with teams around the world to solve complex challenges that matter.
• Real opportunity for growth. Expand your impact through meaningful stretch opportunities, visibility and career development.
• AI-driven innovation. Work at the intersection of legal technology, customer outcomes, and cutting-edge AI.

Pay Transparency for US Applicants

The salary range for this position is $105,000 to $125,000 in the United States locations. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

Pay Transparency for Ontario Applicants

This position has a base salary range of $110,000 to $138,000 CAD, with additional eligibility for a discretionary annual bonus and benefits. The final offer will depend on experience, qualifications, and internal equity.

#LI-Hybrid

Vacancy Status Disclosure: This job posting is for an existing job vacancy.

Litera may use artificial intelligence and automated tools as part of the recruitment and hiring process to support activities such as resume review, candidate matching, and workflow efficiency. These tools are designed to assist, not replace, human decision-making. All hiring decisions are ultimately made by qualified Litera professionals.