Warehouse Asset Technician at Eositsolutions — Newark, CA

A perk you’ll enjoy from day one: Complimentary breakfast and lunch options, always-stocked snacks, and convenient on-site parking.

## Overview

As an ITL Asset Technician, you will play a critical role in bridging warehouse operations with hands-on technical support. This position combines logistics expertise with IT hardware diagnostics, repair coordination, and team leadership responsibilities in a fast-paced, high impact environment.

## Who We Are

EOS IT Solutions is a global technology and logistics company delivering Collaboration and Business IT Support services to some of the world’s largest industry leaders.

We pride ourselves on delivering high-quality service through innovation, operational excellence, and strong partnerships—while creating opportunities for our employees to grow and succeed.

## What You’ll Do

• Lead standard creation and ensure adherence across global asset technician teams
• Act as a point of escalation for process, technical, and operational queries
• Provide hardware support for a wide range of devices, including Apple and Windows products
• Deliver software support across macOS and Windows environments (including Boot Camp and Parallels)
• Triage assets and diagnose hardware or cosmetic issues, recommending appropriate repairs
• Troubleshoot internal systems and resolve day-to-day operational challenges
• Manage repair timelines, partner deadlines, and ensure high-quality completion standards
• Compile repair data and provide performance reporting to management
• Maintain accurate asset tracking and update customer portals with real-time status
• Prepare assets for shipment, including picking, packing, labeling, and coordinating with couriers
• Receive, inspect, and process inbound shipments; stock inventory appropriately
• Assist with loading and unloading shipments and warehouse material handling
• Conduct cycle counts and support ongoing inventory audits
• Partner with regional and global inventory teams for alignment and process consistency
• Support new hire equipment deployment and regional logistics coordination
• Oversee e-waste processing, donation logistics, and proper disposal practices
• Travel to customer sites within the region for urgent technical or logistical requests
• Work efficiently in a fast-paced, team-driven environment while maintaining high data integrity standards
• Take on additional tasks or special projects as assigned by site leadership

## What You Need to Succeed

• Previous experience leading or mentoring a team in a fast-paced or high-demand environment
• Experience in logistics, warehousing, IT support, or hardware repair (preferred)
• Strong technical aptitude with a willingness to learn device repair and troubleshooting
• Familiarity with Apple and Windows operating systems
• Proficiency with Microsoft Office and Google Workspace (especially Excel/Sheets)
• Excellent time management skills with the ability to prioritize and make quick decisions
• Strong written and verbal communication skills
• High attention to detail and commitment to data accuracy
• A proactive, customer-focused mindset with strong problem-solving abilities
• Ability to work independently while contributing effectively to a team
• Flexible and adaptable approach to changing priorities and customer needs
• Comfortable being hands-on with inventory, equipment handling, and warehouse operations
• Ability to lift and move equipment in a warehouse environment

## Desirable Skills

• Experience with inventory management or asset tracking systems
• Background in IT hardware repair or technical environments
• Knowledge of global logistics or multi-region operations
• Experience working with ticketing or queue management systems

## Why Join Us

At EOS IT Solutions, you’ll be part of a high-performing IT Logistics team supporting a global technology client. You’ll gain hands-on experience in a fast-paced environment where quality, accountability, and teamwork drive success.

## Perks (Site-Specific – Subject to Availability)

• Onsite parking
• Electric vehicle (EV) charging access
• Complimentary breakfast and/or lunch options
• Snacks and beverages available onsite
• Employee discounts through partner programs

#INDNAMER

#LI-ONSITE #LI-VP

Pay Range

$23.50—$24.50 USD