Western Alliance Trust Company, NA · Boston, MA

Client Services Analyst III at Western Alliance Trust Company, NA — Boston, MA

Full-timeBoston, MAPosted 2026-08-03Apply on Workday

Full job description

Job Title:

Client Services Analyst III

Location:

Maryland - Remote

What you'll do

As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently.

  • Responsible for creating technical report specifications from indenture language.
  • Set up payment calculations in a variety of in-house systems.
  • Receive, map, and reconcile periodic collateral data.
  • Compile monthly, quarterly and annual payment and tax reports.
  • Coordinate with operations teams to ensure correct payments are received and made.
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
  • Frequent interaction with asset managers, investors, auditors, and rating agencies.
  • Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business.
  • Participate in new client proposals. Lead business-related projects.
  • Make tax elections, file for EIN’s, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements.

What you'll need:

  • 5+ years of related experience or similar field.
  • High school diploma required; Bachelor's degree in related field preferred.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced TranStar experience preferred.
  • Intermediate speaking and writing communication skills.

About the company

© Western Alliance Bancorporation