Automotive Service Advisor | Weekends Off | Leander, TX at Christian Brothers Automotive

Job Title:

Automotive Service Advisor / Writer

Location:

120 E. Sonny Dr. Leander, TX 78641

Job Overview:

• Enthusiastically greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Qualifications

• Current driver’s license
• Knowledge of automotive parts & functions
• Proficiency in Windows based computer software and automotive store applications
• Experience with TekMetric
• 5+ years of experience in an Automotive Customer Service role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 30 lbs.
• Keeping a brisk work pace in a high-volume environment