Hartford Healthcare - GoHealth Urgent Care, LLC · New London - New London, CT

Medical Assistant - Sign On Bonus $3,500 — New London - New London, CT

Full-timeNew London - New London, CTPosted 2026-07-28Apply on Workday

Full job description

Market-leading benefits include:

  • Medical, Dental, Vision, 401k matching
  • Employee assistance and wellness programs including a strong focus on promoting mental health
  • Generous Paid time off
  • This position offers monthly incentive pay based on performance metrics
  • Growth opportunities
  • Sign on bonus up to $3,500 for external candidates

Job Requirements

Education

  • High School Diploma required
  • Graduate of a Medical Assisting Program preferred

Work Experience

  • Medical Assistant experience preferred
  • Front Desk experience preferred
  • Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
  • 1+ years of working experience as a Medical Assistant in a Hospital or Urgent Care Setting, OR
  • 1+ years of working phlebotomist experience
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant
  • Additionally, CPOE certification for order entry is required within two weeks of start date.

Essential Functions

  • Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
  • Process co-pays and schedule patient appointments for assigned center.
  • Coordinate provider referrals to assigned Specialist.
  • Answer patient questions regarding their care and keep them informed of their status.
  • Inform technical staff of patient flow.
  • Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
  • Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
  • Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
  • Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
  • Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
  • Responsible for maintenance of medical records and scanning charts to patient files.
  • Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
  • Ensure reception is well maintained
  • Conduct courtesy call-backs for patient follow-up.
  • Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
  • Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
  • All other duties as assigned.
  • Basic Medical Assistant duties
  • Ability to type quickly, basic computer knowledge
  • Proficient in Microsoft Word and Excel
  • Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
  • Exceptional written and verbal communication skills
  • Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference