Golf Operations at Evergreen Alliance Golf Limited LP dba Arcis Golf — River Place County Club - Austin, TX

Club Location:

River Place County Club - Austin, TX

# Outside Services Attendant

## Position Summary

The Outside Services Attendant is responsible for delivering an exceptional golf experience by providing first-class service to members and guests from arrival through departure. This highly visible position serves as a key ambassador for the Golf Operations team, ensuring a welcoming atmosphere while maintaining the highest standards of professionalism, hospitality, and attention to detail.

## Essential Responsibilities

### Guest & Member Service

• Greet members and guests promptly, warmly, and professionally upon arrival.
• Assist with unloading, cleaning, and staging golf bags.
• Provide personalized service that exceeds member and guest expectations.
• Offer knowledge of club amenities, course information, tournament schedules, and daily operations.
• Create a positive first and last impression of the club experience.

### Cart Operations

• Prepare, clean, and stage golf carts to club standards.
• Ensure all carts are fully charged, stocked, and properly equipped before use.
• Maintain cart cleanliness throughout the day.
• Monitor cart inventory and communicate maintenance concerns to management.
• Organize cart staging areas to ensure efficient operations.

### Practice Facility Management

• Set up and maintain driving range, short game, and practice facilities.
• Collect, clean, and rotate practice balls.
• Ensure practice areas remain clean, organized, and properly stocked.
• Assist members and guests with practice facility needs.

### Bag Room Operations

• Maintain an organized and secure bag storage facility.
• Accurately handle and store member golf clubs and personal belongings.
• Clean golf clubs and equipment following rounds.
• Assist with bag transfers and transportation as needed.

### Course & Event Support

• Support golf tournaments, outings, and club events.
• Assist with course setup, signage placement, and special event preparation.
• Maintain staging areas, starter areas, and clubhouse entrances.
• Collaborate with Golf Professionals and club staff to ensure smooth daily operations.

### Facility Appearance

• Maintain exceptional cleanliness and presentation standards throughout all golf operation areas.
• Ensure bag drop, cart staging, practice facilities, and service areas reflect the club's luxury standards.
• Perform light maintenance and operational tasks as assigned.

## Qualifications

• Strong commitment to hospitality and customer service excellence.
• Professional appearance and demeanor.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Strong attention to detail and organizational skills.
• Knowledge of golf and golf etiquette preferred.
• Ability to work mornings, evenings, weekends, and holidays.
• Valid driver's license preferred.

## Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, and work outdoors for extended periods.
• Comfortable working in varying weather conditions.
• Ability to drive golf carts safely and responsibly.

## Preferred Characteristics

The ideal candidate is energetic, service-focused, and passionate about creating memorable experiences for members and guests. They take pride in maintaining the highest standards of professionalism, understand luxury hospitality expectations, and consistently demonstrate a positive attitude while representing the club.

Reports To: Head Golf Professional / Director of Golf

Classification: Part-Time or Full-Time, Hourly Non-Exempt

Compensation: Competitive hourly wage plus opportunities for gratuities and employee golf privileges.

Perks may be subject to employee contribution and vary based on eligibility & location