Sales Associate

*Sales Executive (Counter Sales Representative) – Bilingual English/Spanish*

*Location:* Katy, Tx - 77449

About Perdomo Distributor

Perdomo Distributor is a fast-growing HVAC wholesale distributor serving contractors, installers, and businesses throughout Texas and beyond. We are looking for a highly motivated, customer-focused Sales Executive to join our team.

This is not simply a counter sales position. We are looking for someone who can build relationships, generate business opportunities, provide outstanding customer service, and help grow our customer base.

Position Summary

The Sales Executive will be responsible for assisting walk-in customers, answering phone inquiries, preparing quotations, promoting current specials, maintaining customer records, and actively developing new business opportunities.

The ideal candidate must be fully bilingual in English and Spanish, possess excellent communication skills, and have a passion for customer service and sales.

Key ResponsibilitiesCustomer Service & Counter Sales

• Welcome customers professionally and create a positive buying experience.
• Assist contractors, technicians, and homeowners with product selection and purchasing decisions.
• Prepare quotations and process sales orders accurately.
• Explain company warranty and return policies.
• Promote current specials, promotions, and new products.

Customer Relationship Management

• Maintain and update customer information in company systems.
• Collect and verify business licenses, tax certificates, and customer documentation when applicable.
• Build long-term relationships with contractors and HVAC professionals.
• Follow up with existing customers to increase repeat business.

Sales Development

• Identify and pursue new customer opportunities.
• Reach out to local contractors, technicians, and businesses that are not yet customers.
• Support marketing initiatives and local business development efforts.
• Participate in community outreach and customer engagement activities.

Digital & Marketplace Support

• Assist with local online marketplace listings.
• Support social media initiatives and customer communication channels.
• Help manage contractor and customer communication groups, including WhatsApp communities.
• Encourage satisfied customers to leave positive online reviews.

Product Knowledge

• Continuously learn about HVAC products, accessories, tools, and industry trends.
• Stay informed about inventory availability, promotions, and pricing.
• Become a trusted advisor for customers by providing technical product guidance.

Store Presentation

• Maintain a clean, organized, and professional showroom environment.
• Ensure displays are properly stocked and presentable.
• Contribute to creating a welcoming customer experience.

RequirementsMandatory

• Fluent English and Spanish (spoken and written).
• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic computer skills.

Preferred

• HVAC industry experience.
• Wholesale distribution experience.
• Counter sales experience.
• Experience using CRM, ERP, or inventory management systems.
• Experience with social media and customer engagement tools.
• Knowledge of HVAC equipment, parts, and accessories.

Compensation & Benefits

• *Salario:* $18.00 a $20.00 por hora (base a experiencia) + Overtime

*Horario:*

• Lunes a Viernes: 8:00 AM – 5:00 PM
• Sábados alternos: 8:00 AM – 12:00 PM (Overtime)
• 40 horas garantizadas por semana más aproximadamente 5 horas extras semanales
• Bonos mensuales por desempeño.
• Empleo estable a tiempo completo.
• Oportunidades de crecimiento profesional.
• Excelente ambiente laboral.

What We're Looking For

We are seeking someone who doesn't simply wait for customers to walk in. We want a proactive Sales Executive who enjoys building relationships, finding new opportunities, delivering exceptional customer service, and helping grow the business every day.

If you're passionate about sales, customer service, and building long-term relationships, we would love to hear from you.

Pay: $18.00 - $20.00 per hour

Benefits

• Opportunities for advancement
• Paid time off

Work Location: In person