SALES ADMINISTRATION MANAGER

Are you the person people trust to translate — between what Sales promises and what Production can actually build? Do you see a custom-build backlog as a system to be managed, not a list to be maintained — and do you know the difference between an order that’s ready for production and one that just looks like it is? Can you walk into a cross-functional meeting, read the room in thirty seconds, and leave with a decision everyone owns? Do you take quiet pride in a clean CRM, an honest forecast, and a team that knows you have their back? Are you ready to be the operational bridge that lets Frazer turn signed orders into delivered ambulances — reliably, on time, every time?

If this sounds like you, then we need to talk…

Frazer is a leading builder of custom emergency medical vehicles and mobile healthcare units, headquartered in Sugar Land, Texas. Every ambulance we build is different — low volume, high mix, custom spec, long lead times. The Sales Administration Manager is the operational engine that keeps that complex process moving: clean orders in, clean builds out, no surprises in between.

What Does a Week in the Life of the Sales Administration Manager Look Like?

Sits down with the Sales Operations Director and Sales leadership to walk through the pipeline and backlog forecast — bringing the story behind the numbers, not just the numbers.

Joins the S&OP meeting and represents the sales demand side with data worth trusting, so Production can plan against it.

Reviews an order that’s close to release, catches a spec that doesn’t match the quote, and resolves it before it reaches the shop floor — not after.

Tracks the chassis availability report across the active backlog and surfaces units at risk of missing their delivery window when lead times shift.

Sits with the team — one-on-ones, a quick stand-up, and a clear read on what’s blocking anyone before it grows into a real problem.

Leads an after-action review on a recent escalation — calm, honest, no blame — and writes the lesson into the process so it doesn’t repeat.

Rebuilds a piece of the pricing list, updates the dealer portal, or fixes a quoting tool because a real conversation with a dealer flagged it as slowing deals down.

Closes the week knowing the forecast is honest, the backlog is visible, the handoffs to Production are clean, and the team feels seen, heard, and supported.

Required Education and Experience:

Bachelor’s degree or equivalent work experience.

3+ years of experience in Sales Operations Management.

3+ years of leadership experience managing teams of 5 or more.

Experience in a manufacturing or build-to-order environment where sales, engineering, and production are tightly coupled.

CRM and ERP proficiency — Salesforce, NetSuite, Epicor, SAP, or comparable platforms.

Advanced spreadsheet, query, analytics, and reporting skills.

Clean driving record and ability to be added to the company insurance, with reliable transportation and vehicle insurance.

Preferred Education and Experience:

Experience in low-volume, high-mix or custom-build-to-order manufacturing (specialty vehicles, heavy equipment, or similar).

Experience supporting municipal or government sales processes.

Fire / EMS background or familiarity with the public safety customer.

Familiarity with “They Ask, You Answer” and “Challenger Sale” methodologies.

Skills (to Pay the Bills)

Here’s a list of a few competencies that the Sales Administration Manager at Frazer should have…

You understand custom manufacturing. You know that in a low-volume, high-mix environment, order accuracy isn’t a nice-to-have — it’s the whole game.

You’re a natural communicator. You can stand in front of Sales, Engineering, Production, Accounting, or a dealer and adjust your tone and level of detail without losing the point.

You read the room. You notice what’s being said, what isn’t, and who’s about to disengage — and you respond before it becomes a problem.

You lead through people. A team that trusts you will outwork a team that just reports to you — and you’ve built that kind of team before.

You’re serious about data. CRM stages, backlog reports, forecast accuracy, chassis status — you treat them as instruments, not decoration, and you know when a number is wrong.

You’re steady under pressure. When a chassis is late, a spec is wrong, or an escalation lands at 4:45 PM on a Friday, your team watches you and gets calmer, not more anxious.

Why Frazer?

Frazer is a fast-growing company pushing the boundaries of what’s possible in mobile healthcare. You’ll join a team of driven, diverse people who take their work seriously and each other personally. We rely on our core values, invest in our people’s growth, and give everyone room to unleash their potential.

What’s in it for you:

A weekly paycheck — you get paid every Friday.

Company shutdown from Christmas through New Year’s, plus 10 paid holidays and PTO that starts accruing from day one.

On-site micromarket, flexible schedules, and a real work-life balance.

Free financial wellness classes plus professional development and skills training.

401k with company match, health, dental, and disability coverage.

A culture built on honesty, accountability, and continuous improvement — not politics.

Compensation

$90,000 – $120,000 annually

Commensurate with education, certifications, and experience.

Schedule & Location

Mon–Thu 7:00 AM – 4:30 PM · Fri 7:00 AM – 11:00 AM

Onsite, 1410 Gillingham Ln, Sugar Land, TX 77478

Occasional travel for dealer meetings, trade shows, and customer/government sites.

Ready to Apply?

Visit www.frazerbilt.com/careers/job-openings/ and complete the following steps:

Online application + resume (cover letter optional).

Culture Index Survey — takes 5–12 minutes. Complete on a computer, tablet, or laptop (not a smartphone). Take it in your native language for the most accurate results.

WOTC Questionnaire — optional, confidential, and has no effect on your application.

If you’ve read this far, you already know whether this is you.

Apply now — we’d love to meet you.