Updated 2026-07-04 · BLS OEWS May 2025

Customer Service Representative jobs in Raleigh, NC

13,620 customer service representatives employed in metro (BLS May 2025) · $20.15/hour ($41,900/year) median · 6% below the national median.

  • Direct ATS apply — no login walls.
  • Pay-by-metro, not a national average.
  • Pay data sourced from BLS OEWS May 2025.

The median customer service representative salary in Raleigh, NC is $20.15/hour ($41,900/year), with a typical range of $36,110 to $50,360 based on BLS OEWS May 2025. Data from BLS + Jobeezy ghost-filter (2026).

Pay stats
MetricValueSource
Median salary$20.15/hour ($41,900/year)BLS
### Salary facts Median and range. - Use for negotiation.

Customer Service Representative pay in Raleigh, NC

The band below shows the 25th–75th percentile range for this occupation in the Raleigh metro. Half of Customer Service Representatives earn inside that band.

25th pct MEDIAN 75th pct $36,110 $41,900 $50,360
25th$36,110 Median$41,900 75th$50,360 vs US6% below the national median

Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — Raleigh-Cary, NC metro area (SOC 43-4051, Customer Service Representative). Full Customer Service Representative salary guide →

What is a Customer Service Representative salary in Raleigh?

The median customer service representative salary in Raleigh, NC is $20.15/hour ($41,900/year), with a typical range of $36,110 to $50,360 based on BLS OEWS May 2025. BLS reports approximately 13,620 customer service representatives employed in the Raleigh metro area.

Customer Service Representative pay bands in Raleigh by seniority

The cards below are illustrative pay-band examples — not live postings. Each shows the typical salary range you can expect at that seniority level, derived from BLS OEWS May 2025 medians for this metro. When Jobeezy matches you to a real opening, we auto-apply on your behalf.

Entry Level Customer Service Representative

Typical entry level band in Raleigh
Example (illustrative)
Location
Raleigh, NC
Typical pay range
$36,243–$49,106
Common on
iCIMS

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Lead Customer Service Representative

Typical lead band in Raleigh
Example (illustrative)
Location
Raleigh, NC
Typical pay range
$39,386–$52,123
Common on
iCIMS

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Entry Level Customer Service Representative

Typical entry level band in Raleigh
Example (illustrative)
Location
Raleigh, NC
Typical pay range
$35,615–$49,106
Common on
Lever

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Mid Level Customer Service Representative

Typical mid level band in Raleigh
Example (illustrative)
Location
Raleigh, NC
Typical pay range
$37,500–$49,106
Common on
Greenhouse

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Entry Level Customer Service Representative

Typical entry level band in Raleigh
Example (illustrative)
Location
Raleigh, NC
Typical pay range
$34,986–$47,598
Common on
Greenhouse

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Customer Service Representative Career Ladder — Raleigh Metro

Expected pay at each step, scaled to Raleigh’s median. Your actual offer depends on employer, sub-specialty, and interview performance.

  1. Entry Customer Service Representative0–2 yrs$30,168
  2. Mid Customer Service Representative2–5 yrs$39,805
  3. Senior Customer Service Representative5–8 yrs$50,280
  4. Staff Customer Service Representative8–12 yrs$60,755
  5. Lead Customer Service Representative12+ yrs$71,230

Multipliers calibrated against BLS OEWS May 2025 occupational percentiles (SOC 43-4051, Customer Service Representative).

Employers in the Customer Service Representative hiring market in Raleigh

  • Home Depot
  • Walmart
  • Costco
  • Amazon
  • Target

Representative large employers for this occupation industry. Jobeezy auto-applies when any qualifying opening posts at these or other employers on Greenhouse, Lever, Workday, Ashby, or iCIMS.

How employers in Raleigh post Customer Service Representative jobs

Employers in the Raleigh metro typically post Customer Service Representative roles through one of five applicant tracking systems. Pick the guide that matches where you’re applying:

Customer Service Representative in Raleigh, NC — Common Questions

How much does a Customer Service Representative earn in Raleigh, NC?
Median $20.15/hour ($41,900/year). 25th–75th percentile runs $36,110–$50,360. Source: BLS OEWS May 2025.
How many Customer Service Representative jobs are there in Raleigh?
BLS OEWS May 2025 reports approximately 13,620 Customer Service Representative roles employed in the Raleigh metro. Openings turn over regularly — Jobeezy watches Greenhouse, Lever, Workday, Ashby, and iCIMS for new postings here.
Which ATS platforms do Raleigh employers use for Customer Service Representative?
Greenhouse, Lever, Workday, Ashby, and iCIMS account for the vast majority. Jobeezy reads all five directly so you can apply in one tap.
Does Jobeezy apply to Customer Service Representative jobs for me?
Yes. Jobeezy matches your profile to Customer Service Representative openings in Raleigh and submits on your behalf — no resume uploads, no repeat forms.
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