Updated 2026-07-04 · BLS OEWS May 2025

Customer Service Representative jobs in New York, NY

125,570 customer service representatives employed in metro (BLS May 2025) · $23.84/hour ($49,590/year) median · 11% above the national median.

  • Direct ATS apply — no login walls.
  • Pay-by-metro, not a national average.
  • Pay data sourced from BLS OEWS May 2025.

The median customer service representative salary in New York, NY is $23.84/hour ($49,590/year), with a typical range of $43,060 to $61,940 based on BLS OEWS May 2025. Data from BLS + Jobeezy ghost-filter (2026).

Pay stats
MetricValueSource
Median salary$23.84/hour ($49,590/year)BLS
### Salary facts Median and range. - Use for negotiation.

Customer Service Representative pay in New York, NY

The band below shows the 25th–75th percentile range for this occupation in the New York metro. Half of Customer Service Representatives earn inside that band.

25th pct MEDIAN 75th pct $43,060 $49,590 $61,940
25th$43,060 Median$49,590 75th$61,940 vs US11% above the national median

Source: U.S. Bureau of Labor Statistics, OEWS May 2025 — New York-Newark-Jersey City, NY-NJ metro area (SOC 43-4051, Customer Service Representative). Full Customer Service Representative salary guide →

What is a Customer Service Representative salary in New York?

The median customer service representative salary in New York, NY is $23.84/hour ($49,590/year), with a typical range of $43,060 to $61,940 based on BLS OEWS May 2025. BLS reports approximately 125,570 customer service representatives employed in the New York metro area.

Customer Service Representative pay bands in New York by seniority

The cards below are illustrative pay-band examples — not live postings. Each shows the typical salary range you can expect at that seniority level, derived from BLS OEWS May 2025 medians for this metro. When Jobeezy matches you to a real opening, we auto-apply on your behalf.

Senior Customer Service Representative

Typical senior band in New York
Example (illustrative)
Location
New York, NY
Typical pay range
$45,126–$56,334
Common on
Lever

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Mid Level Customer Service Representative

Typical mid level band in New York
Example (illustrative)
Location
New York, NY
Typical pay range
$44,383–$59,012
Common on
iCIMS

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Senior Customer Service Representative

Typical senior band in New York
Example (illustrative)
Location
New York, NY
Typical pay range
$46,614–$59,904
Common on
Ashby

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Lead Customer Service Representative

Typical lead band in New York
Example (illustrative)
Location
New York, NY
Typical pay range
$46,614–$62,582
Common on
Greenhouse

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Senior Customer Service Representative

Typical senior band in New York
Example (illustrative)
Location
New York, NY
Typical pay range
$47,358–$60,797
Common on
Lever

Illustrative pay-band example. Not a live posting — figures derived from BLS OEWS May 2025 medians for this metro.

Customer Service Representative Career Ladder — New York Metro

Expected pay at each step, scaled to New York’s median. Your actual offer depends on employer, sub-specialty, and interview performance.

  1. Entry Customer Service Representative0–2 yrs$35,704
  2. Mid Customer Service Representative2–5 yrs$47,110
  3. Senior Customer Service Representative5–8 yrs$59,508
  4. Staff Customer Service Representative8–12 yrs$71,905
  5. Lead Customer Service Representative12+ yrs$84,303

Multipliers calibrated against BLS OEWS May 2025 occupational percentiles (SOC 43-4051, Customer Service Representative).

Employers in the Customer Service Representative hiring market in New York

  • Target
  • Home Depot
  • Walmart
  • Costco
  • Amazon

Representative large employers for this occupation industry. Jobeezy auto-applies when any qualifying opening posts at these or other employers on Greenhouse, Lever, Workday, Ashby, or iCIMS.

How employers in New York post Customer Service Representative jobs

Employers in the New York metro typically post Customer Service Representative roles through one of five applicant tracking systems. Pick the guide that matches where you’re applying:

Customer Service Representative in New York, NY — Common Questions

How much does a Customer Service Representative earn in New York, NY?
Median $23.84/hour ($49,590/year). 25th–75th percentile runs $43,060–$61,940. Source: BLS OEWS May 2025.
How many Customer Service Representative jobs are there in New York?
BLS OEWS May 2025 reports approximately 125,570 Customer Service Representative roles employed in the New York metro. Openings turn over regularly — Jobeezy watches Greenhouse, Lever, Workday, Ashby, and iCIMS for new postings here.
Which ATS platforms do New York employers use for Customer Service Representative?
Greenhouse, Lever, Workday, Ashby, and iCIMS account for the vast majority. Jobeezy reads all five directly so you can apply in one tap.
Does Jobeezy apply to Customer Service Representative jobs for me?
Yes. Jobeezy matches your profile to Customer Service Representative openings in New York and submits on your behalf — no resume uploads, no repeat forms.
Get Jobeezy

Find Customer Service Representative jobs in New York — and let Jobeezy apply for you.

Free to start. No resume writing. No cover letters. We handle the search, the filter, and the apply — you just say yes to interviews.

Free on iPhone and Android. You can delete your account in one tap.